Tag Archive | "Social"

Introducing the Copyblogger Guide to the Best Social Media Tools

Why do you use social media? It’s not a rhetorical question. I really want you to answer. In the comments…

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Boost Your Professional Skills with Cilantro, Selling, and Social Media

This week, we had a flavorful collection of tools, tips, and techniques that will enhance your skills as a professional…

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Digital Marketing News: Twitter’s Bot Detox Fallout, Google’s Mobile Thumbs-Up, & Millennial’s Top Social IQ Factors

July 20, 2018 Digital Marketing News Google Image From SEL

July 20, 2018 Digital Marketing News Google Image From SEL

Report: Google’s mobile search results now show image thumbnails 45% of the time
Mobile Google users see image thumbnails in nearly half the search results shown, according to new report data. Should marketers consider placing greater importance on thumb images? Search Engine Land

Twitter’s bot purge welcomed by agency execs
Twitter recently deleted millions of spam and inactive accounts in an effort to improve the platform. Does the move increase credibility among marketers and influencers? DigiDay

Report: Social media sentiment not predictive of offline brand outcomes
New research looks into online and offline brand conversations and their effect on consumer sentiment, plus the motivations that drive them. Marketing Land

EU digital chief urges lawmakers to ease tough copyright stand
The European Union’s top digital advisor has asked E.U. lawmakers to relax stringent proposed copyright reforms. A look at warding off potential losses in creative technology industries by re-visiting rules for the digital age. Reuters

Millennials Want Brands With Values, But, Really, A Good Deal More
New report data reveals what millennials admire in brands, and takes a look at a variety of the social IQ factors that drive the demographic. MediaPost

Facebook says ‘tens of thousands’ of people opt in to take its user surveys every week
Facebook has said that each week tens of thousands of users fill out feedback surveys offered by the platform. What can marketers learn from how Facebook gathers and uses survey feedback? Marketing Land

July 20, 2018 Digital Marketing News Statistics Image

‘Father of modern marketing’ Philip Kotler on avoiding brand decay and preparing for disruption
Long-time marketing author Philip Kotler, sometimes called the father of modern marketing, has shared new thoughts about brand decay, disruption, and how satisfying needs better than anyone else is still as relevant as ever. Marketing Week

Facebook testing AR ads in the News Feed & new tool to help brands create video ads
Facebook is trialing augmented reality (A.R.) news-feed ads, and has announced that mobile video ads are also getting several new features. Marketing Land

Data shows people want serious long-form content — and brands need to take note
New research data reveals that many are craving weightier content, and how marketers are successfully battling today’s massive competition for engagement. The Next Web

Survey: Google, Facebook most influential
New survey data shows the continuing power of advertising on Facebook and Google. The digital ad trends report also offers up online consumer trends data sets. BizReport

ON THE LIGHTER SIDE:

Marketoonist Tom Fishburne July 20 Cartoon

A lighthearted look at vanity metrics by Marketoonist Tom Fishburne — Marketoonist

How Kit Kat managed to turn a viral tweet into a branded proposal — The Drum

Redheads finally get recognition with ginger emoji — The Next Web

TOPRANK MARKETING & CLIENTS IN THE NEWS:

  • Lee Odden — Forward-Thinking B2B Marketers Partner With Influencers To Create Cross-Channel, Long-Term Campaigns — Demand Gen Report
  • Ashley Zeckman and Lee Odden — How To Improve Content Amplification On The Cheap: Network — Heidi Cohen
  • Lee Odden — Amp Up Your Marketing with this Summer Reading List — Christina Giordano
  • Lee Odden — Tips to Take Your Social Media Business from Part Time to Full Time
    Andrea Vahl
  • Alexis Hall — Apply These 10 Cool Techniques to Increase Sales and Marketing ROI for your Small Business — Small Business Trends

What are some of your top influencer marketing news items for this week?

Thanks for reading, and we hope you’ll return next week for the latest digital marketing news, and in the meantime you can follow us at @toprank on Twitter for even more timely daily news. Also, don’t miss the full video summary on our TopRank Marketing TV YouTube Channel.

The post Digital Marketing News: Twitter’s Bot Detox Fallout, Google’s Mobile Thumbs-Up, & Millennial’s Top Social IQ Factors appeared first on Online Marketing Blog – TopRank®.

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5 Bad Habits that Will Tank Your Social Media Marketing

When I think about social media, I start to sound a lot like somebody’s cranky grandma. Back when I was starting out in marketing, we didn’t have all this Twitter or LinkedIn or Facebook. If you wanted to run an ad, you bought a classified. In the newspaper! Which people had to pay for! Did
Read More…

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Marketing 101: An intro to social listening, why you should become an undercover social media agent (and where to begin)

Learning what target customers aren’t telling you directly can be extremely valuable to your marketing efforts, providing critical insights. Your social knowledge base will evolve over time, but here are some good starting points.
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Social Doubt: Beware the downside of social proof in social media marketing

Social proof is a psychological dynamic that helps power some of the success that marketers see from social media.
But there is a downside of social proof in social media marketing. Read on to learn some of its pitfalls and how to avoid them

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The #1 Reason Paid Ads (On Search, Social, and Display) Fail – Whiteboard Friday

Posted by randfish

Pouring money into a paid ad campaign that’s destined to fail isn’t a sound growth strategy. Time and again, companies breaking into online ads don’t see success due to the same issue: they aren’t known to their audiences. There’s no trust, no recognition, and so the cost per click remains high and rising.

In this edition of Whiteboard Friday, Rand identifies the cycle many brands get trapped in and outlines a solution to make those paid ad campaigns worth the dollars you put behind them.

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. This week we’re chatting about the number one reason so many paid ad campaigns, especially from new companies and companies with new products or new ventures that they’re going into, new markets and audiences they’re addressing, fail. They just fall apart. I see this scenario play out so many times, especially in the startup and entrepreneurial world but, to be honest, across the marketing landscape.

Here’s how it usually goes. You’ve got your CEO or your CMO or your business owner and they’re like, “Hey, we have this great new product. Let’s spread the word.” So they talk to a marketer. It could be a contractor. It could be an agency. It could be someone in-house.

The marketer is like, “Okay, yeah, I’ll buy some ads online, help us get the word out there and get us some traffic and conversions.”

Then a few months later, you basically get this. “How’s that paid ad campaign going?” “Well, not so good. I have bad news.”

The cycle

Almost always, this is the result of a cycle that looks like this. You have a new company’s campaign. The campaign is to sell something or get exposure for something, to try and drive visits back to a web page or a website, several pages on the site and then get conversions out of it. So you buy Facebook ads, Instagram ads, maybe LinkedIn and Twitter. You probably use the Google Display Network. You’re probably using AdWords. All of these sources are trying to drive traffic to your web page and then get a conversion that turns into money.

Now, what happens is that these get a high cost per click. They start out with a high cost per click because it’s a new campaign. So none of these platforms have experience with your campaign or your company. So you’re naturally going to get a higher-than-normal cost per click until you prove to them that you get high engagement, at which point they bring the cost per click down. But instead of proving to them you get high engagement, you end up getting low engagement, low click-through rate, low conversion rate. People don’t make it here. They don’t make it there. Why is that?

Why does this happen?

Well, before we address that, let’s talk about what happens here. When these are low, when you have a low engagement rate on the platform itself, when no one engages with your Facebook ads, no one engages with your Instagram ads, when no one clicks on your AdWords ad, when no one clicks on your display ads, the cost to show to more people goes up, and, as a result, these campaigns are much harder to make profitable and they’re shown to far fewer people.

So your exposure to the audience you want to reach is smaller and the cost to reach each next person and to drive each next action goes up. This, fundamentally, is because…

  • The audience that you’re trying to reach hasn’t heard of you before. They don’t know who you are.
  • They don’t know, trust, or like you or your company product, they don’t click. They don’t click. They don’t buy. They don’t share. They don’t like.

They don’t do all the engagement things that would drive this high cost per click down, and, because of that, your campaigns suffer and struggle.

I see so many marketers who think like this, who say yes to new company campaigns that start with an advertising-first approach. I want to be clear, there are some exceptions to the rule. I have seen some brand new companies that fit a certain mold do very well with Instagram advertising for certain types of products that appeal to that audience and don’t need a previously existing brand association. I’ve seen some players in the Google AdWords market do okay with this, some local businesses, some folks in areas where people don’t expect to have knowledge and awareness of a brand already in the space where they’re trying to discover them.

So it’s not the case always that this fails, but very often, often enough that I’m calling this the number one reason I see paid ads fail.

The solution

There’s only one solution and it’s not pretty. The solution is…

You have to get known to your audience before you pour money into advertising.

Meaning you need to invest in organic channels — content or SEO or press and PR or sponsorships or events, what have you, anything that can get your brand name and the names of your product out there.

Brand advertising, in fact, can work for this. So television brand advertising, folks have noticed that TV brand advertising often drives the cost per click down and drives engagement and click-through rates up, because people have heard of you and they know who you are. Magazine and offline advertising works like this. Sometimes even display advertising can work this way.

The second option is to…

Advertise primarily or exclusively to an audience that already has experience with you.

The way you can do this is through systems like Google’s retargeting and remarketing platforms. You can do the same thing with Facebook, through custom audiences of email addresses that you upload, same thing with Instagram, same thing with Twitter. You can target people who specifically only follow the accounts that you already own and control. Through these, you can get better engagement, better click-through rate, better conversion rate and drive down that cost per click and reach a broader audience.

But if you don’t do these things first, a lot of times these types of investments fall flat on their face, and a lot of marketers, to be honest, and agencies and consultants lose their jobs as a result. I don’t want that to happen to you. So invest in these first or find the niches where advertising can work for a first-time product. You’re going to be a lot happier.

All right, everyone. Look forward to your comments. We’ll see you again next week for another edition of Whiteboard Friday. Take care.

Video transcription by Speechpad.com

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How to Earn More Links and Social Shares: Insights From 759 Content Marketing Campaigns

Posted by kerryjones

Is there a formula for wildly successful content marketing campaigns? It’s a question we ponder a lot at the Fractl office.

We do have our own tried-and-true formula that we continually tweak based on our observations of what does and doesn’t succeed. To help us spot trends that shape this formula, we collect data about every content marketing campaign we create for our clients. But we don’t keep this data to ourselves – sharing our internal data with the marketing community helps others create better content based on what’s worked for us.

We did this a few years ago using a set of 345 campaigns, and now that we have double the number of our campaigns under our belt, we dug into our data again. This time, the sample size was 759 campaigns that launched between 2013 and 2017.

As part of our analysis, we looked at the relationship between campaign performance, measured by the number of placements and social shares a campaign earned, and the campaign’s attributes, including emotionality, the target audience size, and timeliness. “Placement” or “pickup” refers to any time a campaign received media coverage. In link building lingo, a placement may refer to a link that is dofollow, cocitation or nofollow; we also count client mentions without links as placements.

Campaign performance was grouped into three buckets:

  • High success: more than 100 placements and/or 20,000 social shares
  • Moderate success: Between 20–100 placements and/or between 1,000 and 20,000 social shares
  • Low success: Fewer than 20 placements and/or fewer than 1,000 social shares

What sets apart our top performing campaigns

Our campaigns that were either emotionally resonant or surprising were significantly more likely to yield a high volume of media placements and social shares than content that does not include these elements.

The chart below shows the prevalence of three factors across the different campaign performance groups.

As you can see, emotions and an element of surprise were far more common in campaigns that performed extremely well.

  • Seventy percent of high success campaigns had an emotional hook compared to 45% of moderate success and 25% of low success campaigns.
  • Seventy-six percent of high success campaigns were surprising compared to 54% of moderate success and 47% of low success campaigns.

There wasn’t as great of a difference when it came to whether or not campaigns were broadly appealing. We believe on its own this isn’t enough to hit a home run, but it’s telling that this trait was nearly ubiquitous among the top performers:

  • Almost all of our high success campaigns (96%) had broad appeal, compared to 81% of moderate success and 86% of low success campaigns.

Let’s take a closer look at how each of these three factors correlated to campaign performance.

An emotional hook

Campaigns with an emotional hook earned 70% more media pickups and 127% more social shares on average than campaigns that lacked emotional resonance.

Creating an emotional response in viewers is crucial for driving sharing and engagement. This is clearly demonstrated by our campaign data, with emotional resonance being a key factor in our top campaigns and emotional campaigns performing far better on average than non-emotional campaigns.

In our research on viral emotions, we found certain emotional reactions are best for getting content to spread:

  • Keep it positive. Creating a purely positive emotional reaction works best for garnering attention and igniting shares. Why is this? People want to share things that make others feel good.
  • Put the audience on an emotional rollercoaster. Complex emotional responses are also extremely effective for striking the right emotional chord. Consider pairing contrasting emotions, such as hope and despair or admiration and sadness, to pack the greatest emotional punch.
  • Pair negative emotions with surprise. Avoid rousing strictly negative feelings. Surprise is crucial if you’re hitting the audience with a negative emotion, such as fear or anger.

An element of surprise

Surprising campaigns earned 39% more media pickups and 108% more social shares than campaigns that weren’t surprising.

Surprise doesn’t necessarily mean shocking. Novelty, or newness, can also elicit feelings of surprise; incorporating information that isn’t widely known or new data are effective ways to play into this because it triggers a feeling of “I didn’t already know this,” which draws interest and encourages sharing the new information with others.

Furthermore, surprise or novelty can greatly improve your outreach efforts. Since newness is a pillar of newsworthiness, publishers are eager to get their hands on exclusive stories. This is why offering the media something never published before is essential for effective PR outreach.

Broad appeal

As I mentioned previously, broad appeal on its own isn’t going to have a huge impact on campaign success. However, universal appeal still plays a role in getting a campaign in front of as many eyeballs as possible. Campaigns that appealed to a wide audience earned 38% more media pickups and 96% more social shares on average than campaigns created for a niche demographic.

Creating broadly appealing versus niche-focused content is a choice of fishing in a big pond or a little pond. You’ll have a larger volume of outreach targets and greater potential audience reach with a broadly appealing campaign. On the other hand, niche campaigns have limited reach because they’re much harder to get picked up by widely-read general news sites that want stories with mass appeal. Instead, you can only pitch the handful of publishers that cover the niche topic.

For this reason, we often create tangential content, or content about a popular topic related to a client’s vertical, for many of our clients whose goals include a high volume of links and media mentions. This being said, it’s possible to get a ton of media attention and engagement with niche-focused campaigns, which I explore later in this post.

When a combination of emotions, surprise, and broad appeal was present in a campaign, it supercharged the results.

So we know emotions and surprise work well on their own. However, when these factors were paired together with a broadly appealing topic, we saw even greater success.

Campaigns that were both emotional and surprising earned 199 pickups and 23,730 social shares on average. Incorporating all three made the biggest impact on the average results; campaigns that were emotional, surprising, and broadly appealing earned 207 pickups and 25,017 social shares on average.

We know audiences are drawn to emotionally resonant, universally appealing, and surprising content, but these traits play a big role in campaign success before the public even sees the content – they’re crucial for getting your outreach pitch read and acted upon.

Content with these three traits has strong headline potential, which publishers immediately pick up on when they read a pitch. In other words, it’s going to be easy for publishers to write an irresistible headline if they publish your campaign. Without a great headline, it’s much harder to draw clicks and views to a story, which are required initial steps for getting others to link to and share the content.

Can’t picture how a single headline can be emotional, surprising, and have mass appeal? Here are examples of headlines from our campaigns that hit all of these factors:

  • Drinking from a refillable water bottle could be worse than licking a dog toy
  • More American high school students smoke pot than binge drink, report says
  • Here’s which states post the nastiest tweets [From this campaign]
  • Online fast food calculator reveals how long you need to run or swim to be guilt-free (and it’s more than you think)
  • The surprising reason why most men cheat

If you were browsing your social feeds and came across any of those headlines, they’d be hard to resist clicking, right? Here’s a look at the campaign behind that last headline.

Campaign example: The surprising reason why most men cheat

Client vertical: Online pharmacy

The campaign

We went straight to the source to conduct a survey of people who have cheated on a significant other. This was clearly an emotionally charged subject that would intrigue a large segment of the population. Furthermore, the campaign offered a fresh take on a topic commonly discussed to the point of oversaturation by big publishers that cover relationships. By coming at it from from the angle of “from the mouth of a cheater,” which isn’t often covered and definitely not in a data-centered way, the campaign had a strong surprise and novelty factor that went over well with both publishers and audiences.

The results? 175 placements, including features on Fox News, The New York Post, Cosmopolitan, and Men’s Health, and nearly 40,000 social shares.

Pro Tip: When you pitch an idea to a publisher, they picture potential headlines. It shouldn’t be overly complicated to communicate that your idea is emotional, surprising, and broadly appealing. Try the headline test: Consider how all three factors would fit into a headline by writing a few mock headlines that concisely capture the selling points of the campaign. Does it make for the perfect eye-catching headline?

How you can still score big without emotions and surprise

Of course, there are exceptions to the rules. Here’s how you can still earn a lot of media pickups and social shares with content that’s neither emotional nor surprising.

Exception #1: Target one or more niche groups

Our high performing campaigns that appealed to a certain demographic or fan base were less likely to be emotionally resonant or surprising than those that appealed to a wide audience.

Successful niche campaigns were mostly educational and informative rather than purely entertaining, and many of these campaigns were data heavy. It’s no surprise that passionate niche groups are eager to learn more about the topics they care about.

Campaign example: The rise of the freelance worker

Client vertical: HR and payroll services

The campaign

We analyzed 400,000 freelancer resumes to uncover new insights about the freelancing economy. While this topic isn’t universally appealing, it did have overlapping appeal within several niche audiences, such as HR and recruitment, freelance employees, and the general business community, which led to 269 placements including Forbes, Entrepreneur, and Fox News, plus more than 20,000 social shares.

Pro Tip: If your campaign topic appeals to several niche groups, you can increase your chances for media coverage on a variety of niche publishers, thus expanding your potential reach.

Exception #2: Incorporate “geo-bait”

Based on our data, we found that campaigns that were absent of an emotional hook or element of surprise but did have a strong geographic angle still performed quite well.

Since our identities are closely tied to where we come from and where we live, campaigns based on geographical areas (countries, cities, states, regions) play into the audiences’ egos. In Fractl terms, we call this “geo-bait.”

Campaign example: Which states use the most solar power?

Client vertical: Home improvement

The campaign

Using data from the US Department of Energy, we looked at which states were producing the most solar energy and installing the most solar panels. There wasn’t much surprising data here, as environmentally progressive states topped the rankings (hello, California), but incorporating fresh data and featuring a ranking of solar-friendly states helped this campaign earn more than 200 placements. In addition to the geo-bait angle, this topic had strong appeal to the environmental niche, which helped it get picked up by green publishers.

Pro Tip: Geo-bait campaigns are especially appealing when they compare or rank multiple places.

Other key factors that affect campaign performance

Adding three magical elements into your content won’t automatically lead to success. A handful of other variables can make or break your campaign, some of which will be out of your control. So which variables in your control can increase your chances for success?

Exceptional outreach

Even the best content will fail to get any coverage if your outreach game is weak. This means absolutely no mass pitching your campaign to a long list of publishers. Not only do you need to choose the right targets for outreach (a.k.a. publishers that actually publish stories about your campaign topic), you need to choose the right person at that publication (a.k.a. the person who regularly writes about the topic). That way, you’re not alienating writers with irrelevant pitches. You also need to send compelling, personalized outreach pitches to each target (don’t worry, we have a checklist for that). By sending solid pitches, they’re more likely to open your emails in the future.

Credibility

You’ll quickly lose trust with publishers (and audiences) if your campaign includes questionable data and inaccuracies. Make credibility a top priority for your work and you’ll have an easier time becoming a trustworthy content creator and maintaining your trustworthiness in the long term.

First, you need to only use authoritative sources and data in your campaign.

What’s a good source?

  • Government websites and databases
  • Higher education sites
  • Peer-reviewed journals
  • Notable publishers with stringent editorial standards

What’s not a good source?

  • Websites lacking editorial oversight (in other words, contributors can automatically publish content without an editor’s review)
  • Branded websites
  • User-generated content
  • Studies backed by corporate

Second, your campaign won’t be trusted if it’s riddled with errors. Our editorial team ensures campaigns don’t get released into the wild with glaring grammatical and factual mistakes. Include editorial guidelines and a quality assurance check within your production process to keep campaigns error-free.

One final word of advice: evaluate whether a campaign concept will be emotionally resonant, surprising, and broadly appealing before you move it into production. Our ideation guide sheds light on how we do this by scoring our ideas based on a 5-point grading rubric.

What trends have you noticed about your most successful content marketing campaigns? I’d love to hear how your observations confirm or differ from what I’ve shared.

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Should SEOs & Content Marketers Play to the Social Networks’ "Stay-On-Our-Site" Algorithms? – Whiteboard Friday

Posted by randfish

Increasingly, social networks are tweaking their algorithms to favor content that remains on their site, rather than send users to an outside source. This spells trouble for those trying to drive traffic and visitors to external pages, but what’s an SEO or content marketer to do? Do you swim with the current, putting all your efforts toward placating the social network algos, or do you go against it and continue to promote your own content? This edition of Whiteboard Friday goes into detail on the pros and cons of each approach, then gives Rand’s recommendations on how to balance your efforts going forward.

Should SEOs and content marketers play to the social networks "stay-on-our-site" algorithms?

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Video Transcription

Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. This week we’re chatting about whether SEOs and content marketers, for that matter, should play to what the social networks are developing in their visibility and engagement algorithms, or whether we should say, “No. You know what? Forget about what you guys are doing. We’re going to try and do things on social networks that benefit us.” I’ll show you what I’m talking about.

Facebook

If you’re using Facebook and you’re posting content to it, Facebook generally tends to frown upon and lower the average visibility and ability of content to reach its audience on Facebook if it includes an external link. So, on average, posts that include an external link will fare more poorly in Facebooks’ news feed algorithm than on-site content, exclusively content that lives on Facebook.

For example, if you see this video promoted on Facebook.com/Moz or Facebook.com/RandFishkin, it will do more poorly than if Moz and I had promoted a Facebook native video of Whiteboard Friday. But we don’t want that. We want people to come visit our site and subscribe to Whiteboard Friday here and not stay on Facebook where we only reach 1 out of every 50 or 100 people who might subscribe to our page.

So it’s clearly in our interest to do this, but Facebook wants to keep you on Facebook’s website, because then they can do the most advertising and targeting to you and get the most time on site from you. That’s their business, right?

Twitter

The same thing is true of Twitter. So it tends to be the case that links off Twitter fare more poorly. Now, I am not 100% sure in Twitter’s case whether this is algorithmic or user-driven. I suspect it’s a little of both, that Twitter will promote or make most visible to you when you log in to Twitter the posts that have been made or the tweets that have been made that are self-contained. They live entirely on Twitter. They might contain a bunch of different stuff, a poll or images or be a thread. But links off Twitter will be dampened.

Instagram

The same thing is true on Instagram. Well, on Instagram, they’re kind of the worst. They don’t allow links at all. The only thing you can do is a link in profile. More engaging content on Instagram, as of just a couple weeks ago, more engaging content equals higher placement in the feed. In fact, Instagram has now just come out and said that they will show you content posts from people you’re not following but that they think will be engaging to you, which gives influential Instagram accounts that get lots of engagement an additional benefit, but kind of hurts everyone else that you’re normally following on the network.

LinkedIn

LinkedIn, LinkedIn’s algorithm includes extra visibility in the feed for self-contained post content, which is why you see a lot of these posts of, “Oh, here’s all the crazy amounts of work I did and what my experience was like building this or doing that.” If it’s a self-contained, sort of blog post-style content in LinkedIn that does not link out, it will do much better than posts that contain an external link, which LinkedIn sort of dampens in their visibility algorithm for their feed.

Play to the algos?

So all of these sites have these components of their algorithm that basically reward you if you are willing to play to their algos, meaning you keep all of the content on their sites and platform, their stuff, not yours. You essentially play to what they’re trying to achieve, which is more time on site for them, more engagement for them, less people going away to other places. You refuse or you don’t link out, so no external linking to other places. You maintain sort of what I call a high signal to noise ratio, so that rather than sharing all the things you might want to share, you only share posts that you can count on having relatively high engagement.

That track record is something that sticks with you on most of these networks. Facebook, for example, if I have posts that do well, many in a row, I will get more visibility for my next one. If my last couple of posts have performed poorly on Facebook, my next one will be dampened. You sort of get a string or get on a roll with these networks. Same thing is true on Twitter, by the way.

$ #@! the algos, serve your own site?

Or you say, “Forget you” to the algorithms and serve your own site instead, which means you use the networks to tease content, like, “Here’s this exciting, interesting thing. If you want the whole story or you want to watch full video or see all the graphs and charts or whatever it is, you need to come to our website where we host the full content.” You link externally so that you’re driving traffic back to the properties that you own and control, and you have to be willing to promote some potentially promotional content, in order to earn value from these social networks, even if that means slightly lower engagement or less of that get-on-a-roll reputation.

My recommendation

The recommendation that I have for SEOs and content marketers is I think we need to balance this. But if I had to, I would tilt it in favor of your site. Social networks, I know it doesn’t seem this way, but social networks come and go in popularity, and they change the way that they work. So investing very heavily in Facebook six or seven years ago might have made a ton of sense for a business. Today, a lot of those investments have been shown to have very little impact, because instead of reaching 20 or 30 out of 100 of your followers, you’re reaching 1 or 2. So you’ve lost an order of magnitude of reach on there. The same thing has been true generally on Twitter, on LinkedIn, and on Instagram. So I really urge you to tilt slightly to your own site.

Owned channels are your website, your email, where you have the email addresses of the people there. I would rather have an email or a loyal visitor or an RSS subscriber than I would 100 times as many Twitter followers, because the engagement you can get and the value that you can get as a business or as an organization is just much higher.

Just don’t ignore how these algorithms work. If you can, I would urge you to sometimes get on those rolls so that you can grow your awareness and reach by playing to these algorithms.

So, essentially, while I’m urging you to tilt slightly this way, I’m also suggesting that occasionally you should use what you know about how these algorithms work in order to grow and accelerate your growth of followers and reach on these networks so that you can then get more benefit of driving those people back to your site. You’ve got to play both sides, I think, today in order to have success with the social networks’ current reach and visibility algorithms.

All right, everyone, look forward to your comments. We’ll see you again next week for another edition of Whiteboard Friday. Take care.

Video transcription by Speechpad.com

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Year In Review: 6 Platform Changes That Shook Up Social Media Marketing in 2017

With 2018 on the horizon, we’re all in a state of reflection, looking back on all the good, the bad and the ugly 2017 brought us. When it comes to social media, it’s hard not to think about the latter two. With all the political turmoil and uptick in trolling, even Facebook recently admitted that its digging deep to turn the tide and bring well-being principles into the social experience.

But while there’s little doubt that 2017 surfaced new concerns and challenges in the social media space, there were some positive developments for everyday users and marketers alike. In this piece, we highlight some of those interesting and encouraging changes that occurred across platforms.

While this is certainly not a complete list, we think these are some changes that can be celebrated by marketers—as well as leveraged in 2018 and beyond.

#1 – Facebook continues its push to help users and brands tell Stories.

While Snapchat came on the scene in 2013, the platform began gaining major ground in 2016 as a formidable contender within the social media space, drawing younger audiences and causing Facebook to sit up, take notice and form an action plan.

While Snapchat’s main interface is totally unique, the one thing that could be cloned is its Stories feature—something that Facebook got to work on by first rolling out a similar feature on Instagram in the summer of 2016 and then in its own Messenger app shortly thereafter.

Facebook Stories Example

(Credit: Facebook)

But 2017 brought Facebook Stories to a new level. In early October, it was confirmed that Facebook was rolling out an option to syndicate Instagram Stories to Facebook Stories. Not long after, TechCrunch learned that Facebook Stories would soon be opened up to Pages, which would let brands, news publishers, athletes and nonprofits get in on all the fun. That full rollout to Pages appears to still be in the works, but its something marketers should be on the lookout for as they enter the new year.

#2 – LinkedIn implements lead gen forms on ads.

For B2B brands, there’s little doubt that LinkedIn can be an especially effective digital advertising platform with the right message, budget and targeting in place. And LinkedIn sweetened the pot earlier this year by adding a Lead Generation Forms option to its ad platform, allowing users to opt into your offer with just one click.

LinkedIn Lead Gen Forms Example

As TopRank Marketing’s own Steve Slater, Digital Advertising Manager, said in a post on the subject:

“Lead generation form ads encourage the impulse buy. With one click, you can gain access to prospect information in a way that required little time or effort on their end. The beauty of this approach for advertisers is that you can show your ads to the right audience and receive one click conversions.”

Of course, a few months after releasing the offering into the wild, LinkedIn has made some enhancement to the offering, including the ability to add custom questions to the forms, according to AdWeek. In addition, AdWeek said marketers have reported that using the lead gen forms have helped lower their average cost per lead by more than 20%—something that’s certainly worthy of your consideration as we head into 2018.

Read: Master LinkedIn’s New Lead Generation Forms in 10 Easy Steps

#3 – Instagram begins its rollout of the “paid partnership with” tag.

Influencer marketing is exploding right now, with brands of all sizes have forming both paid and unpaid partnerships with influencers—and using social platforms, especially Instagram, to spread their message.

In the spirit of enhanced transparency—and the added benefit of bringing even more credibility to your influencer marketing initiatives—Instagram rolled out a “paid partnership with” tag in June 2017 for posts and stories. Then, after a couple months of testing and data gathering, Instagram announced it would expand the tool.

“We have been closely working with a select group of creators and businesses throughout the Instagram community to test our new ‘Paid partnership with’ tag,” Instagram said in an update on Aug. 29. “And now, after months of gathering feedback from this test release, we’re excited to announce that access to this tool will be expanded to more of our partners across Instagram—with the global rollout being gradually released over the next few months.”

Read: What Brands Need to Know About Instagram’s New ‘Paid Partnership’ Feature

#4 – LinkedIn launches its own video capabilities.

As TopRank Marketing’s own Josh Nite so eloquently said:

“Video content is eating the internet. It started with video-specific platforms like YouTube and Vimeo. Then Twitter and Facebook added support for live and pre-recorded video. Now these insatiable moving pictures are becoming serious business: LinkedIn now supports native video.”

Yes. When LinkedIn rolled out native video capabilities this year, B2B marketers everywhere rejoiced at the prospect of being able to serve up live, raw video to a professional audience. While the new offering is still in its infancy, you can bet that LinkedIn will make investments in evolving the offering to make it even easier to use in the future.

#5 – Twitter doubles its character count.

Perhaps one of the biggest social media news items of 2017 was Twitter’s decision to expand its character limit from 140 to 280. The company had been toying with the idea of super sizing its limit for a while—with rumors circulating that the limit could go as high as 10,000 characters—but it began with removing photos and links from the count in mid-2016.

The official switch to a 280-character limit came in early November, giving users (and brands and marketers) more space to express themselves—while still staying as true as possible to its commitment to brevity.

Twitter Character Count

The good news for marketers? While it’s still early, some preliminary research indicates that tweets longer than 140 characters get more engagement. SocialFlow, a social media analytics company, reported that their latest data showed that people are liking and retweeting longer tweets almost two-times more than shorter ones.

However, remember, value and resonance are what hook your audience—not your character count. So, before your rewrite all of your tweeting best practices, do your due diligence through some testing, and data collection and analysis to determine what your audience really responds to.

Read: Will More Tweet Space Equal More Value for Your Twitter Audience?

#6 – Facebook refreshes poll feature to include GIFs.

There’s no doubt in my mind that the invention and rising use of GIFs has made the internet so much better. And, well, Facebook just took it all to the next level by refreshing its “old” polling feature to support GIFs.

The new feature made its debut in early November and it’s pretty simple. At the top of your News Feed, click on the “What’s on your mind” section and select the ellipsis to reveal all your options, including “Poll.” For pages, select the “Event, Products, Job+” option at the top of your page. Then ask your question in the top and then select your two options via an image upload or GIF search, and hit publish.

Facebook Polls with GIFs Example

From what we can tell, this new feature isn’t widely used yet, but could pack big engagement potential. After all, it allows you to combine multiple social media best practices into one post: visual imagery, a compelling and engaging question, and a spark of humor and personality.

What’s On the Horizon for 2018?

As the old adage goes, the only constant is change—and we can certainly expect that to hold true for the social media landscape in 2018 and beyond. Of course, some of the change we can expect is already in the works—especially for Instagram.

Rumor has it that Instagram is in the midst of testing several new features on its mobile app—including a “regram” button. A couple weeks ago, The Next Web broke the news that Instagram was “secretly” testing the new feature.

As any Instagram user knows, at this point the only way to share posts from other users’ accounts is through third-party tools, or to download and re-upload to their account. If this does come to fruition, this could mean big things for brands that want to foster engagement and connect with influencers.

Other features that are reportedly being tested include: GIF search (via Giphy) to add animated GIFS to Stories, the ability to follow specific hashtags (which would be a real win for marketers), and the ability to “archive” stories.

Of course, you can bet that Snapchat, Facebook, Twitter, LinkedIn and even YouTube to continuously looks for ways to engage users and support advertisers. In early 2018, TopRank Marketing will release our annual Social Media Marketing Predictions, featuring insights from industry experts and thought leaders—so stay tuned for that!

What change to a social media platform got you excited, annoyed or scared in 2017? Tell us in the comments section below.


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