Tag Archive | "2018"

Internal Linking & Mobile First: Large Site Crawl Paths in 2018 & Beyond

Posted by Tom.Capper

By now, you’ve probably heard as much as you can bear about mobile first indexing. For me, there’s been one topic that’s been conspicuously missing from all this discussion, though, and that’s the impact on internal linking and previous internal linking best practices.

In the past, there have been a few popular methods for providing crawl paths for search engines — bulky main navigations, HTML sitemap-style pages that exist purely for internal linking, or blocks of links at the bottom of indexed pages. Larger sites have typically used at least two or often three of these methods. I’ll explain in this post why all of these are now looking pretty shaky, and what I suggest you do about it.

Quick refresher: WTF are “internal linking” & “mobile-first,” Tom?

Internal linking is and always has been a vital component of SEO — it’s easy to forget in all the noise about external link building that some of our most powerful tools to affect the link graph are right under our noses. If you’re looking to brush up on internal linking in general, it’s a topic that gets pretty complex pretty quickly, but there are a couple of resources I can recommend to get started:

I’ve also written in the past that links may be mattering less and less as a ranking factor for the most competitive terms, and though that may be true, they’re still the primary way you qualify for that competition.

A great example I’ve seen recently of what happens if you don’t have comprehensive internal linking is eflorist.co.uk. (Disclaimer: eFlorist is not a client or prospective client of Distilled, nor are any other sites mentioned in this post)

eFlorist has local landing pages for all sorts of locations, targeting queries like “Flower delivery in [town].” However, even though these pages are indexed, they’re not linked to internally. As a result, if you search for something like “flower delivery in London,” despite eFlorist having a page targeted at this specific query (which can be found pretty much only through use of advanced search operators), they end up ranking on page 2 with their “flowers under £30” category page:

¯\_(ツ)_/¯

If you’re looking for a reminder of what mobile-first indexing is and why it matters, these are a couple of good posts to bring you up to speed:

In short, though, Google is increasingly looking at pages as they appear on mobile for all the things it was previously using desktop pages for — namely, establishing ranking factors, the link graph, and SEO directives. You may well have already seen an alert from Google Search Console telling you your site has been moved over to primarily mobile indexing, but if not, it’s likely not far off.

Get to the point: What am I doing wrong?

If you have more than a handful of landing pages on your site, you’ve probably given some thought in the past to how Google can find them and how to make sure they get a good chunk of your site’s link equity. A rule of thumb often used by SEOs is how many clicks a landing page is from the homepage, also known as “crawl depth.”

Mobile-first indexing impacts this on two fronts:

  1. Some of your links aren’t present on mobile (as is common), so your internal linking simply won’t work in a world where Google is going primarily with the mobile-version of your page
  2. If your links are visible on mobile, they may be hideous or overwhelming to users, given the reduced on-screen real estate vs. desktop

If you don’t believe me on the first point, check out this Twitter conversation between Will Critchlow and John Mueller:

In particular, that section I’ve underlined in red should be of concern — it’s unclear how much time we have, but sooner or later, if your internal linking on the mobile version of your site doesn’t cut it from an SEO perspective, neither does your site.

And for the links that do remain visible, an internal linking structure that can be rationalized on desktop can quickly look overbearing on mobile. Check out this example from Expedia.co.uk’s “flights to London” landing page:

Many of these links are part of the site-wide footer, but they vary according to what page you’re on. For example, on the “flights to Australia” page, you get different links, allowing a tree-like structure of internal linking. This is a common tactic for larger sites.

In this example, there’s more unstructured linking both above and below the section screenshotted. For what it’s worth, although it isn’t pretty, I don’t think this is terrible, but it’s also not the sort of thing I can be particularly proud of when I go to explain to a client’s UX team why I’ve asked them to ruin their beautiful page design for SEO reasons.

I mentioned earlier that there are three main methods of establishing crawl paths on large sites: bulky main navigations, HTML-sitemap-style pages that exist purely for internal linking, or blocks of links at the bottom of indexed pages. I’ll now go through these in turn, and take a look at where they stand in 2018.

1. Bulky main navigations: Fail to scale

The most extreme example I was able to find of this is from Monoprice.com, with a huge 711 links in the sitewide top-nav:

Here’s how it looks on mobile:

This is actually fairly usable, but you have to consider the implications of having this many links on every page of your site — this isn’t going to concentrate equity where you need it most. In addition, you’re potentially asking customers to do a lot of work in terms of finding their way around such a comprehensive navigation.

I don’t think mobile-first indexing changes the picture here much; it’s more that this was never the answer in the first place for sites above a certain size. Many sites have tens of thousands (or more), not hundreds of landing pages to worry about. So simply using the main navigation is not a realistic option, let alone an optimal option, for creating crawl paths and distributing equity in a proportionate or targeted way.

2. HTML sitemaps: Ruined by the counterintuitive equivalence of noindex,follow & noindex,nofollow

This is a slightly less common technique these days, but still used reasonably widely. Take this example from Auto Trader UK:

This page isn’t mobile-friendly, although that doesn’t necessarily matter, as it isn’t supposed to be a landing page. The idea is that this page is linked to from Auto Trader’s footer, and allows link equity to flow through into deeper parts of the site.

However, there’s a complication: this page in an ideal world be “noindex,follow.” However, it turns out that over time, Google ends up treating “noindex,follow” like “noindex,nofollow.” It’s not 100% clear what John Mueller meant by this, but it does make sense that given the low crawl priority of “noindex” pages, Google could eventually stop crawling them altogether, causing them to behave in effect like “noindex,nofollow.” Anecdotally, this is also how third-party crawlers like Moz and Majestic behave, and it’s how I’ve seen Google behave with test pages on my personal site.

That means that at best, Google won’t discover new links you add to your HTML sitemaps, and at worst, it won’t pass equity through them either. The jury is still out on this worst case scenario, but it’s not an ideal situation in either case.

So, you have to index your HTML sitemaps. For a large site, this means you’re indexing potentially dozens or hundreds of pages that are just lists of links. It is a viable option, but if you care about the quality and quantity of pages you’re allowing into Google’s index, it might not be an option you’re so keen on.

3. Link blocks on landing pages: Good, bad, and ugly, all at the same time

I already mentioned that example from Expedia above, but here’s another extreme example from the Kayak.co.uk homepage:

Example 1

Example 2

It’s no coincidence that both these sites come from the travel search vertical, where having to sustain a massive number of indexed pages is a major challenge. Just like their competitor, Kayak have perhaps gone overboard in the sheer quantity here, but they’ve taken it an interesting step further — notice that the links are hidden behind dropdowns.

This is something that was mentioned in the post from Bridget Randolph I mentioned above, and I agree so much I’m just going to quote her verbatim:

Note that with mobile-first indexing, content which is collapsed or hidden in tabs, etc. due to space limitations will not be treated differently than visible content (as it may have been previously), since this type of screen real estate management is actually a mobile best practice.

Combined with a more sensible quantity of internal linking, and taking advantage of the significant height of many mobile landing pages (i.e., this needn’t be visible above the fold), this is probably the most broadly applicable method for deep internal linking at your disposal going forward. As always, though, we need to be careful as SEOs not to see a working tactic and rush to push it to its limits — usability and moderation are still important, just as with overburdened main navigations.

Summary: Bite the on-page linking bullet, but present it well

Overall, the most scalable method for getting large numbers of pages crawled, indexed, and ranking on your site is going to be on-page linking — simply because you already have a large number of pages to place the links on, and in all likelihood a natural “tree” structure, by very nature of the problem.

Top navigations and HTML sitemaps have their place, but lack the scalability or finesse to deal with this situation, especially given what we now know about Google’s treatment of “noindex,follow” tags.

However, the more we emphasize mobile experience, while simultaneously relying on this method, the more we need to be careful about how we present it. In the past, as SEOs, we might have been fairly nervous about placing on-page links behind tabs or dropdowns, just because it felt like deceiving Google. And on desktop, that might be true, but on mobile, this is increasingly going to become best practice, and we have to trust Google to understand that.

All that said, I’d love to hear your strategies for grappling with this — let me know in the comments below!

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Take the 2018 Moz Local Search Marketing Industry Survey

Posted by MiriamEllis

Local search marketing is a dynamic and exciting discipline, but like many digital professions, it can be a bit isolating. You may find yourself running into questions that don’t have a ready answer, things like…

  • What sort of benchmarks should I be measuring my daily work by?
  • Do my clients’ needs align with what my colleagues are seeing?
  • Am I over/undervaluing the role of Google in my future work?

Here’s a chance to find out what your peers are observing and doing on a day-to-day basis.

The Moz Local Search Marketing Industry Survey will dive into job descriptions, industries served, most effective tactics, tool usage, and the non-stop growth of Google’s local features. We’ll even touch on how folks may have been impacted by the recent August 1 algorithm update, if at all. In-house local SEOs, agency local SEOs, and other digital marketers are all welcome! All participants will be entered into a drawing for a $ 100 Amazon gift card. The winner will be notified on 8/27/18.

Give just 5 minutes of your time and you’ll get insights and quotable statistics back when we publish the survey results. Be sure to participate by 8/24/2018. We sincerely appreciate your contributions!

Take the Local SEO Survey Now

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Merkle: Search ad spending growth slowed again across Google, Bing & Yahoo in Q2 2018

Google CPC growth kept climbing, while Bing Ads and Yahoo Gemini saw a sharp drop in CPCs in Q2 2018.



Please visit Search Engine Land for the full article.


Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

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Moz’s Mid-Year Retrospective: Exciting Upgrades from the First Half of 2018

Posted by NeilCrist

Every year, we publish an overview of all the upgrades we’ve made to our tools and how those changes benefit our customers and Moz Community members. So far, 2018 has been a whirlwind of activity here at Moz — not only did we release a massive, long-awaited update to our link building tool, we’ve also been improving and updating systems and tools across the board to make your Moz experience even better. To that end, we’re sharing a mid-year retrospective to keep up with the incredible amount of progress we’ve made.

We receive a lot of amazing feedback from our customers on pain points they experience and improvements they’d like to see. Folks, we hear you.

We not only massively restructured some of our internal systems to provide you with better data, we also innovated new ways to display and report on that data, making the tools more accurate and more useful than ever before.

If you’ve been tasked with achieving organic success, we know your job isn’t easy. You need tools that get the job done, and done well. We think Moz delivered.

Check out our 2018 improvements so far:

Our new link index: Bigger, fresher, better than ever

Our link index underwent a major overhaul: it’s now 20x larger and 30x fresher than it was previously. This new link index data has been made available via our Mozscape API, as well as integrated into many Moz Pro tools, including Campaigns, Keyword Explorer, the MozBar, and Fresh Web Explorer. But undoubtedly the largest and most-anticipated improvement the new link index allowed us to make was the launch of Link Explorer, which we rolled out at the end of April as a replacement for Open Site Explorer.

Link Explorer addresses and improves upon its predecessor by providing more data, fresher data, and better ways to visualize that data. Answering a long-asked-for feature in OSE, Link Explorer includes historical metrics, and it also surfaces newly discovered and lost links:

Below are just a few of the many ways Link Explorer is providing some of the best link data available:

  • Link Explorer’s link index contains approximately 4.8 trillion URLs — that’s 20x larger than OSE and surpasses Ahrefs’ index (~3 trillion pages) and Majestic’s fresh index (~1 trillion pages).
  • Link Explorer is 30x fresher than OSE. All data updates every 24 hours.
  • We believe Link Explorer is unique in how accurately our link index represents the web, resulting in data quality you can trust.
  • Link Explorer has the closest robots.txt profile to Google among the three major link indexes, which means we get more of the links Google gets.
  • We also improved Domain Authority, Page Authority, and Spam Score. The size and freshness of our index has allowed us to offer a more stable DA and PA score. Though it will still fluctuate as the index fluctuates (which has always been by design), it will not be as dramatic as it was in Open Site Explorer.

Explore your link profile

You can learn more about Link Explorer by reading Sarah Bird’s announcement, watching Rand’s Whiteboard Friday, or visiting our Link Explorer Help Guide. Even though it’s still in beta, Link Explorer already blows away OSE’s data quality, freshness, and capabilities. Look for steady improvements to Link Explorer as we continue to iterate on it and add more key features.

New-and-improved On-Page Grader

Moz’s On-Page Grader got a thorough and much-needed overhaul! Not only did we freshen up the interface with a new look and feel, but we also added new features and improved upon our data.

Inside the new On-Page Grader, you’ll find:

  • An updated metrics bar to show you Page Title, Meta Description, and the number of Keywords Found. No need to dig through source code!
  • An updated Optimization Score to align with the Page Optimization feature that’s inside Campaigns and in the MozBar. Instead of a letter grade (A–F), you now have Page Score (0–100) for a more precise measurement of page optimization performance.
  • On-page factors are now categorized so you can see what is hurting or helping your Page Score.
  • On-page factors are organized by importance so you can prioritize your efforts. Red indicates high importance, yellow indicates moderate importance, and blue indicates low importance.

On-Page Grader is a great way to take a quick look at how well a page is optimized for a specified keyword. Here’s how it works.

Input your page and the keyword you want that page to rank for…

… and On-Page Grader will return a list of suggestions for improving your on-site optimization.

Check it out!

Keyword ranking data now available for Canada, UK, and Australia

We’re very excited to announce that, as of just last week, international data has been added to the Keywords by Site feature of Keyword Explorer! This will now allow Moz Pro customers to see which keywords they rank for and assess their visibility across millions of SERPs, now encompassing the US, Canada, the United Kingdom, and Australia! Keywords by Site is a newer feature within Keyword Explorer, added just last October to show which and how many keywords any domain, subdomain, or page ranks for.

Want to see which keywords your site ranks for in the US, UK, Canada, or Australia?

See what you rank for

It’s easy to use — just select a country from the dropdown menu to the right. This will show you which keywords a domain or page is ranking for from a particular country.

On-Demand Crawl now available

We know it can be important to track your site changes in real time. That’s why, on June 29th, we’re replacing our legacy site audit tool, Crawl Test, with the new and improved On-Demand Crawl:

Whether you need to double-check a change you’ve made or need a one-off report, the new On-Demand Crawl offers an updated experience for Moz Pro customers:

  • Crawl reports are now faster and available sooner, allowing you to quickly assess your site, a new client or prospect’s, or the competition.
  • Your site issues are now categorized by issue type and quantity, making it easier to identify what to work on and how to prioritize:

  • Recommendations are now provided for how to fix each issue, along with resources detailing why it matters:

  • Site audit reports are now easier than ever to package and present with PDF exports.
  • An updated, fresh design and UX!

On-Demand Crawl is already available now in Moz Pro. If you’re curious how it works, check it out:

Try On-Demand Crawl

Improvements to tool notifications & visuals

Moz’s email notification system and tools dashboard didn’t always sync up perfectly with the actual data update times. Sometimes, customers would receive an email or see updated dates on their dashboard before the data had rolled out, resulting in confusion. We’ve streamlined the process, and now customers no longer have to wonder where their data is — you can rest assured that your data is waiting for you in Moz Pro as soon as you’re notified.

Rank Tracker is sticking around

While we had originally planned to retire Rank Tracker at the beginning of June, we’ve decided to hold off in light of the feedback we received from our customers. Our goal in retiring Rank Tracker was to make Moz Pro easier to navigate by eliminating the redundancy of having two options for tracking keyword rankings (Rank Tracker and Campaigns), but after hearing how many people use and value Rank Tracker, and after weighing our options, we decided to postpone its retirement until we had a better solution than simply shutting it down.

Right now, we’re focused on learning more from our community on what makes this tool so valuable, so if you have feedback regarding Rank Tracker, we’d love it if you would take our survey. The information we gather from this survey will help us create a better solution for you!

Updates from Moz Academy

New advanced SEO courses

In response to the growing interest in advanced and niche-specific training, Moz is now offering ongoing classes and seminars on topics such as e-commerce SEO and technical site audits. If there’s an advanced topic you’d like training on, let us know by visiting https://moz.com/training and navigating to the “Custom” tab to tell us exactly what type of training you’re looking for.

On-demand coursework

We love the fact that we have Moz customers from around the globe, so we’re always looking for new ways to accommodate those in different timezones and those with sporadic schedules. One new way we’re doing this is by offering on-demand coursework. Get training from Moz when it works best for you. With this added scheduling flexibility (and with added instructors to boot), we hope to be able to reach more people than ever before.

To view Moz’s on-demand coursework, visit moz.com/training and click on the “On-Demand” tab.

Certificate development

There’s been a growing demand for a meaningful certification program in SEO, and we’re proud to say that Moz is here to deliver. This coursework will include a certificate and a badge for your LinkedIn profile. We’re planning on launching the program later this year, so stay tuned by signing up for Moz Training Alerts!

Tell us what you think!

Have feedback for us on any of our 2018 improvements? Any ideas on new ways we can improve our tools and training resources? Let us know in the comments! We love hearing from marketers like you. Your input helps us develop the best tools possible for ensuring your content gets found online.

If you’re not a Moz Pro subscriber and haven’t gotten a chance to check out these new features yet, sign up for a free trial!

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How to Rock MozCon 2018 Like the Marketing Superhero You Are

Posted by FeliciaCrawford

MozCon is just around the corner, meaning it’s time to share one of our absolute favorite posts of the year: the semi-official MozCon Guide to Seattle!

For those of you following the yellow brick road of I-5 into the heart of the Emerald City to spend three days absorbing all the SEO insight you can hold, this should help you plan both how you spend your time at the conference and outside of it. For those watching on the sidelines, scroll along and you’ll find a treasure trove of fun Seattle ideas and resources for future cons or trips you might make to this fair city by the sea.

And if you’ve been waffling on whether or not to take the plunge (to attend the conference — I wouldn’t recommend plunging into the Puget Sound, it’s quite cold), there may still be time:

Register for MozCon!

We’re now over 99% sold out, so act fast if you’ve got your heart set on MozCon 2018!

Official MozCon activities:

We know you’re here for a conference, but that’s only part of your day. After you’ve stuffed every inch of space in your brain with cutting-edge SEO insights, you’re going to want to give yourself a break — and that’s exactly why we’ve put together an assortment of events, activities, suggestions, and Seattle insider pro tips for how to fill your time outside of MozCon.

The MozCon kickoff party!

With day one behind you, we’re guessing you’ll be some mix of energized, inspired, and ready to relax just a bit. Celebrate the first day of MozCon at our Monday night kickoff party with a night of networking, custom cocktails, and good music at beautiful Block 41 in Belltown.

Meet with fellow marketers and the Mozzers that keep your SEO software shiny while you unwind after your first full day of conferencing. It’s our privilege and delight to bring our community together on this special night.

Our famously fun MozCon Bash

There ain’t no party like a MozCon party! We invite all MozCon attendees and Mozzers to join us on Wednesday night at the Garage Billiards in Seattle’s Capitol Hill neighborhood. From karaoke to photobooth, from billiards to shuffleboard, and peppered liberally with snacks and libations, the Wednesday Night MozCon Bash is designed to celebrate the completion of three days of jam-packed learning. This is the industry party of the year — you won’t want to miss it!

Birds of a Feather lunch tables

In between bites of the most delicious lunch you’ll find in the conference circuit, you’ll have the opportunity to connect with your fellow community members around the professional topics that matter most to you. Each day there will be seven-plus tables with different topics and facilitators; find one with a sign noting the topic and join the conversation to share advice, learn new tips and tricks, and discover new friends with similar interests.

Monday, July 9th

  • Google Analytics & Tag Management hosted by Ruth Burr Reedy at UpBuild
  • Content-Driven Link Building hosted by Paddy Moogan at Aira
  • Mobile App Growth hosted by Emily Grossman at Skyscanner
  • Content Marketing hosted by Casie Gillette at KoMarketing
  • Local SEO hosted by Mike Ramsey at Nifty Marketing
  • Podcasting hosted by Heidi Noonan-Mejicanos at Moz
  • Workflow Optimization hosted by Juan Parra at Accelo

Tuesday, July 10th

  • SEO A/B Testing hosted by Will Critchlow at Distilled
  • Community Speaker Connection hosted by Sha Menz at Moz
  • PPC + SEO Integration hosted by Jonathon Emery at Distilled
  • Meet Your Help Team hosted by Kristina Keyser at Moz
  • Agency Collaboration hosted by Yosef Silver at Fusion Inbound
  • Site Speed hosted by Jono Alderson at Yoast
  • Featured Snippets hosted by Rob Bucci at STAT Search Analytics
  • Voice Search hosted by Dr. Pete Meyers at Moz

Wednesday, July 11th

  • Content Marketing Q&A hosted by Kane Jamison at Content Harmony
  • Paid Search Marketing for High-Cost Keywords hosted by Trenton Greener at the Apex Training
  • SEO A/B Testing hosted by Will Critchlow at Distilled
  • Team Hiring, Retention, & Growth hosted by Heather Physioc at VML
  • Local Search hosted by Darren Shaw at Whitespark
  • Machine Learning & Advanced SEO by Britney Muller at Moz
  • Reporting Q&A hosted by Dana DiTomaso at Kick Point

The delight is in the details

MozCon is literally brimming with things to do and ways to support our attendees when they need it. Aside from our hosted events and three days’ worth of talks, we’ve got things to fill in the cracks and make sure your MozCon experience is everything you’ve ever wanted from a conference.

Photobooth with Roger: Admit it — you see that cute, googly-eyed robot face and you just want to hug it forever. At MozCon, you can do just that — and memorialize the moment with a picture at the photobooth! Roger’s a busy bot, but his photobooth schedule will be posted so you can plan your hugs accordingly.

Ping pong play sesh: Don your sweat bands and knee-high socks and keep your paddle arm limber! During breaks, we’ll have ping pong tables available to burn some excess energy and invite a little casual competition.

The world map of MozCon: Ever play pin the tail on the donkey? Well, this is sort of like that, but the donkey is a world map and (thankfully) there’s no blindfold. You’ll place a pin from wherever in the world you traveled from. It’s amazing to see how far some folks come for the conference!

Local snacks galore: Starbucks, Piroshky Piroshky, Ellenos Yogurt, and Top Pot Donuts will happily make themselves acquainted with your tastebuds! Carefully chosen from local Seattle businesses, our snacks will definitely please your local taste pallet and, if past feedback is to be believed, possibly tempt you to move here.

Stay charged: Pining for power? Panicking at that battery level of 15% at 10am? Find our charging sofas to fuel up your mobile device.

MozCon is for everyone

We want marketers of all stripes to feel comfortable and supported at our conference. Being “for everyone” means we’re working hard to make MozCon more accessible in many different ways. The Washington State Convention Center is fully ADA compliant, as are our other networking event venues. But it’s important for us to get even better, and we welcome your feedback and ideas.

Here are a few of the ways we’ve worked to make MozCon a welcoming event for everyone:

  • A ramp on the stage
  • Live closed captioning of the main event
  • Walkways for traffic flow
  • Menus featuring options or special meals (that actually taste good) for dietary restrictions
  • A nursing room
  • Gender-neutral bathroom options
  • Lots of signage
  • T-shirts that fit different body types
  • Visible staff to help make everyone’s experience the best possible
  • A proud partnership with 50/50 Pledge, furthering our commitment to better representation of women on stage
  • Strict enforcement of our Code of Conduct and TAGFEE

Bespoke city exploration — Get to know Seattle!

In years past, Tuesday nights were reserved for our MozCon Ignite event, where brave folks from myriad backgrounds would share stories in lighting-fast Ignite-style talks of five minutes each — the only rule being it can’t be about marketing!

While MozCon Ignite has always been a much-loved and highly anticipated event, we’ve also listened closely to your feedback about wanting more time to network on your own, plan client dinners, go on outings with your team, and in general just catch your breath — without missing a thing. That’s why this year, we’re folding Ignite into the official MozCon schedule so everyone can benefit from the tales shared and enjoy a fun five-minute break between SEO talks.

Wondering about what topics will be covered at Ignite this year?:

  • The Ninja Kit to NOT Get Sick While Traveling by Dana Weber at Seer Interactive
  • My Everest: How 10 Years of Chasing Tornadoes Came Down to One Moment by Tom Romero at Uncommon Goods
  • Baseball Made Me a Better Engineer by Tom Layson at Moz
  • Trailblazer: How Reading One Book Changed My Life for Good by Lina Soliman at OSUWMC
  • Drag Queen Warlocks, Skateboarding Sorcerers, & Other Folks by Jay Ricciardi at Tableau
  • Voice Dialogue Therapy: Listening to the Voices Inside Your Head by Kayla Walker at Distilled

We’re opening up Tuesday night as your chance to explore the Emerald City. We’ll have a travel team onsite at the conference on Tuesday to help you and your friends plan an exciting Seattle adventure. Perhaps you’ve met a fantastic group of like-minded folks at a Birds of a Feather lunch table and would love to talk featured snippets over fresh fish n’ chips at the Pike Place Market. Maybe you’ve always wanted to catch the view at the top of the Space Needle (recently renovated and reopened to provide even better views!). Or perhaps a quiet sunset picnic overlooking the water at Gasworks Park seems like the perfect way to relax after a long day of learning and networking. Regardless of whatever floats your boat, we encourage you to plan local meetups, invite your newfound and long-standing friends, and forge a few irreplaceable Seattle memories.

Wondering what there is to do, drink, eat, and see in Seattle?

Well, who better to ask than us Seattleites? Using tons of real suggestions from real Mozzers, we’ve put together a Google Map you can use to guide your exploration outside the confines of the event venue — check it out below!

Seattle’s got more to offer than we can name — get out there and discover the renowned Emerald City quirks and quaintness we’re famous for!

Travel options:

Seattle’s got a pretty solid transit system that can get you where you need to go, whether you’re traveling by bus or train. The city also has its share of rideshare services, as well as taxis, bikes, ferries, and water taxis, depending on where you’re headed.

Public transportation

  • King County Metro Trip Planner: Traverse the city by bus! You can also download an app to get real-time bus info (I like the One Bus Away app, developed here in Seattle by University of Washington grads)
  • Light Rail: Connecting the north end to the south, the Light Rail can move you across Seattle quickly (and even drop you off right at SeaTac for your flight home!)
  • Water taxis and ferries can float you right across the Sound (and offer a lovely view while they’re at it)
  • A Transit Go ticket or ORCA card will happily power your public transit excursions
  • Bikeshare programs: As you wander the city, you may notice brightly colored bicycles patiently awaiting riders on the sidewalks. That rider could be you! If you’re feeling athletic, take advantage of the city’s bikeshare programs and see Seattle on two wheels.

Rideshares and taxis

  • Uber & Lyft can get you where you need to go
  • Moovn is a Seattle startup rideshare company
  • Two taxi services, Seattle Yellow Cab and Orange Cab, allow for online booking via their apps (or you can call ‘em the old-fashioned way!)

Are you ready to rock MozCon?!

If you’re already MozCon-bound come this July, make sure to download the app (must be on mobile) and join our Facebook group to maximize your networking opportunities, get to know fellow attendees, and stay up-to-date on conference news and activities.

If you’re thinking about grabbing a ticket last-minute, we still have a few left:

Grab a ticket while you can

And whether you’re going to be large, in charge, and live at the conference or just following along at home and eagerly waiting the video release, follow along with the #MozCon hashtag on Twitter to indulge in the juicy tidbits and takeaways attendees will undoubtedly share.

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The MozCon 2018 Final Agenda

Posted by Trevor-Klein

MozCon 2018 is just around the corner — just over six weeks away, on July 9-11 in Seattle — and we’re excited to share the final agenda with you today. There are some familiar faces, and some who’ll be on the MozCon stage for the first time, with topics ranging from the evolution of searcher intent to the increasing importance of local SEO, and from navigating bureaucracy for buy-in to cutting the noise out of your reporting.

We’re also thrilled to announce this year’s winning pitches for our six MozCon Community Speaker slots! If you’re not familiar, each year we hold several shorter speaking slots, asking you all to submit your best pitches for what you’d like to teach everyone at MozCon. The winners — all members of the Moz Community — are invited to the conference alongside all our other speakers, and are always some of the most impressive folks on the stage. Check out the details of their talks below, and congratulations to this year’s roster!

Still need your tickets? We’ve got you covered, but act fast — they’re over 70% sold!

Pick up your ticket to MozCon!

The Agenda


Monday, July 9


8:30–9:30 am

Breakfast and registration

Doors to the conference will open at 8:00 for those looking to avoid registration lines and grab a cup of coffee (or two) before breakfast, which will be available starting at 8:30.


9:30–9:45 am

Welcome to MozCon 2018!
Sarah Bird

Moz CEO Sarah Bird will kick things off by sharing everything you need to know about your time at MozCon 2018, including conference logistics and evening events.

She’ll also set the tone for the show with an update on the state of the SEO industry, illustrating the fact that there’s more opportunity in it now than there’s ever been before.


9:50–10:20 am

The Democratization of SEO
Jono Alderson

How much time and money we collectively burn by fixing the same kinds of basic, “binary,” well-defined things over and over again (e.g., meta tags, 404s, URLs, etc), when we could be teaching others throughout our organizations not to break them in the first place?

As long as we “own” technical SEO, there’s no reason (for example) for the average developer to learn it or care — so they keep making the same mistakes. We proclaim that others are doing things wrong, but by doing so we only reinforce the line between our skills and theirs.

We need to start giving away bits of the SEO discipline, and technical SEO is probably the easiest thing for us to stop owning. We need more democratization, education, collaboration, and investment in open source projects so we can fix things once, rather than a million times.


10:20–10:50 am

Mobile-First Indexing or a Whole New Google
Cindy Krum

The emergence of voice-search and Google Assistant is forcing Google to change its model in search, to favor their own entity understanding or the world, so that questions and queries can be answered in context. Many marketers are struggling to understand how their website and their job as an SEO or SEM will change, as searches focus more on entity-understanding, context and action-oriented interaction. This shift can either provide massive opportunities, or create massive threats to your company and your job — the main determining factor is how you choose to prepare for the change.


10:50–11:20 am

AM Break


11:30–11:50 am

It Takes a Village:
2x Your Paid Search Revenue by Smashing Silos
Community speaker: Amy Hebdon

Your company’s unfair advantage to skyrocketing paid search revenue is within your reach, but it’s likely outside the control of your paid search team. Good keywords and ads are just a few cogs in the conversion machine. The truth is, the success of the entire channel depends on people who don’t touch the campaigns, and may not even know how paid search works. We’ll look at how design, analysis, UX, PM and other marketing roles can directly impact paid search performance, including the most common issues that arise, and how to immediately fix them to improve ROI and revenue growth.


11:50 am–12:10 pm

The #1 and Only Reason Your SEO Clients Keep Firing You
Community speaker: Meredith Oliver

You have a kick-ass keyword strategy. Seriously, it could launch a NASA rocket; it’s that good. You have the best 1099 local and international talent on your SEO team that working from home and an unlimited amount of free beard wax can buy. You have a super-cool animal inspired company name like Sloth or Chinchilla that no one understands, but the logo is AMAZING. You have all of this, yet, your client turnover rate is higher than Snoop Dogg’s audience on an HBO comedy special. Why? You don’t talk to your clients. As in really communicate, teach them what you know, help them get it, really get it, talk to them. How do I know? I was you. In my agency’s first five years we churned and burned through clients faster than Kim Kardashian could take selfies. My mastermind group suggested we *proactively* set up and insist upon a monthly review meeting with every single client. It was a game-changer, and we immediately adopted the practice. Ten years later we have a 90% client retention rate and more than 30 SEO clients on retainer.


12:10–12:30 pm

Why “Blog” Is a Misnomer for Our 2018 Content Strategy
Community speaker: Taylor Coil

At the end of 2017, we totally redesigned our company’s blog. Why? Because it’s not really a blog anymore – it’s an evergreen collection of traffic and revenue-generating resources. The former design catered to a time-oriented strategy surfacing consistently new posts with short half-lives. That made sense when we started our blog in 2014. Today? Not so much. In her talk, Taylor will detail how to make the perspective shift from “blog” to “collection of resources,” why that shift is relevant in 2018′s content landscape, and what changes you can make to your blog’s homepage, nav, and taxonomy that reflect this new perspective.


12:30–2:00 pm

Lunch


2:05–2:35 pm

Near Me or Far:
How Google May Be Deciding Your Local Intent For You
Rob Bucci

In August 2017, Google stated that local searches without the “near me” modifier had grown by 150% and that searchers were beginning to drop geo-modifiers — like zip code and neighborhood — from local queries altogether. But does Google still know what searchers are after?

For example: the query [best breakfast places] suggests that quality takes top priority; [breakfast places near me] indicates that close proximity is essential; and [breakfast places in Seattle] seems to cast a city-wide net; while [breakfast places] is largely ambiguous.

By comparing non-geo-modified keywords against those modified with the prepositional phrases “near me” and “in [city name]” and qualifiers like “best,” we hope to understand how Google interprets different levels of local intent and uncover patterns in the types of SERPs produced.

With a better understanding of how local SERPs behave, SEOs can refine keyword lists, tailor content, and build targeted campaigns accordingly.


2:35–3:05 pm

None of Us Is as Smart as All of Us
Lisa Myers

Success in SEO, or in any discipline, is frequently reliant on people’s ability to work together. Lisa Myers started Verve Search in 2009, and from the very beginning was convinced of the importance of building a diverse team, then developing and empowering them to find their own solutions.

In this session she’ll share her experiences and offer actionable advice on how to attract, develop, and retain the right people in order to build a truly world-class team.


3:05–3:35 pm

PM Break


3:45–4:15 pm

Search-Driven Content Strategy
Stephanie Briggs

Google’s improvements in understanding language and search intent have changed how and why content ranks. As a result, many SEOs are chasing rankings that Google has already decided are hopeless. Stephanie will cover how this should impact the way you write and optimize content for search, and will help you identify the right content opportunities. She’ll teach you how to persuade organizations to invest in content, and will share examples of strategies and tactics she has used to grow content programs by millions of visits.


4:15–4:55 pm

Ranking Is a Promise: Can You Deliver?
Dr. Pete Meyers

In our rush to rank, we put ourselves first, neglecting what searchers (and our future customers) want. Google wants to reward sites that deliver on searcher intent, and SERP features are a window into that intent. Find out how to map keywords to intent, understand how intent informs the buyer funnel, and deliver on the promise of ranking to drive results that attract clicks and customers.


7:00–10:00 pm

Kickoff Party

Networking the Mozzy way! Join us for an evening of fun on the first night of the conference (stay tuned for all the details!).



Tuesday, July 10


8:30–9:30 am

Breakfast


9:35–10:15 am

Content Marketing Is Broken
and Only Your M.O.M. Can Save You
Oli Gardner

Traditional content marketing focuses on educational value at the expense of product value, which is a broken and outdated way of thinking. We all need to sell a product, and our visitors all need a product to improve their lives, but we’re so afraid of being seen as salesy that somehow we got lost, and we forgot why our content even exists. We need our M.O.M.s! No, not your actual mother. Your Marketing Optimization Map — your guide to exploring the nuances of optimized content marketing through a product-focused lens.

In this session you’ll learn data and lessons from Oli’s biggest ever content marketing experiment, and how those lessons have changed his approach to content; a context-to-content-to-conversion strategy for big content that converts; advanced methods for creating “choose your own adventure” navigational experiences to build event-based behavioral profiles of your visitors (using GTM and GA); and innovative ways to productize and market the technology you already have, with use cases your customers had never considered.


10:15–10:45 am

Lies, Damned Lies, and Analytics
Russ Jones

Search engine optimization is a numbers game. We want some numbers to go up (links, rankings, traffic, and revenue), others to go down (bounce rate, load time, and budget). Underlying all these numbers are assumptions that can mislead, deceive, or downright ruin your campaigns. Russ will help uncover the hidden biases, distortions, and fabrications that underlie many of the metrics we have come to trust implicitly and from the ashes show you how to build metrics that make a difference.


10:45–11:15 am

AM Break


11:25–11:55 am

The Awkward State of Local
Mike Ramsey

You know it exists. You know what a citation is, and have a sense for the importance of accurate listings. But with personalization and localization playing an increasing role in every SERP, local can no longer be seen in its own silo — every search and social marketer should be honing their understanding. For that matter, it’s also time for local search marketers to broaden the scope of their work.


11:55 am–12:25 pm

The SEO Cyborg:
Connecting Search Technology and Its Users
Alexis Sanders

SEO requires a delicate balance of working for the humans you’re hoping to reach, and the machines that’ll help you reach them. To make a difference in today’s SERPs, you need to understand the engines, site configurations, and even some machine learning, in addition to the emotional, raw, authentic connections with people and their experiences. In this talk, Alexis will help marketers of all stripes walk that line.


12:25–1:55 pm

Lunch


2:00–2:30 pm

Email Unto Others:
The Golden Rules for Human-Centric Email Marketing
Justine Jordan

With the arrival of GDPR and the ease with which consumers can unsubscribe and report spam, it’s more important than ever to treat people like people instead of just leads. To understand how email marketing is changing and to identify opportunities for brands, Litmus surveyed more than 3,000 marketers worldwide. Justine will cover the biggest trends and challenges facing email today and help you put the human back in marketing’s most personal — and effective — marketing channel.


2:30–3:00 pm

Your Red-Tape Toolkit:
How to Win Trust and Get Approval for Search Work
Heather Physioc

Are your search recommendations overlooked and misunderstood? Do you feel like you hit roadblocks at every turn? Are you worried that people don’t understand the value of your work? Learn how to navigate corporate bureaucracy and cut through red tape to help clients and colleagues understand your search work — and actually get it implemented. From diagnosing client maturity to communicating where search fits into the big picture, these tools will equip you to overcome obstacles to doing your best work.


3:00–3:30 pm

PM Break


3:40–4:10 pm

The Problem with Content &
Other Things We Don’t Want to Admit
Casie Gillette

Everyone thinks they need content but they don’t think about why they need it or what they actually need to create. As a result, we are overwhelmed with poor quality content and marketers are struggling to prove the value. In this session, we’ll look at some of the key challenges facing marketers and how a data-driven strategy can help us make better decisions.


4:10–4:50 pm

Excel Is for Rookies:
Why Every Search Marketer Needs to Get Strong in BI, ASAP
Wil Reynolds

The analysts are coming for your job, not AI (at least not yet). Analysts stopped using Excel years ago; they use Tableau, Power BI, Looker! They see more data than you, and that is what is going to make them a threat to your job. They might not know search, but they know data. I’ll document my obsession with Power BI and the insights I can glean in seconds which is helping every single client at Seer at the speed of light. Search marketers must run to this opportunity, as analysts miss out on the insights because more often than not they use these tools to report. We use them to find insights.



Wednesday, July 11


8:30–9:30 am

Breakfast


9:35–10:15 am

Machine Learning for SEOs
Britney Muller

People generally react to machine learning in one of two ways: either with a combination of fascination and terror brought on by the possibilities that lie ahead, or with looks of utter confusion and slight embarrassment at not really knowing much about it. With the advent of RankBrain, not even higher-ups at Google can tell us exactly how some things rank above others, and the impact of machine learning on SEO is only going to increase from here. Fear not: Moz’s own senior SEO scientist, Britney Muller, will talk you through what you need to know.


10:15–10:45 am

Convert Local Searchers Into Customers With Reviews
Darren Shaw

Clicks from local search results to business websites are on the decline. For local businesses, it’s no longer enough to rank. Your presence in the SERPs has to stand out in order to attract new customers. So how do you set your business apart from the competition? Reviews! Reviews can help your rankings, but more importantly, positive reviews drive more leads and conversions. In this talk, Darren will teach you the latest strategies and tactics to level-up your review game on Google and other important sites, so that consumers will choose your business over the competition.


10:45–11:15 am

AM Break


11:25–11:45 am

Location-Free Local SEO
Community speaker: Tom Capper

Let’s talk about local SEO without physical premises. Not the Google My Business kind — the kind of local SEO that job boards, house listing sites, and national delivery services have to reckon with. Should they have landing pages, for example, for “flower delivery in London?”

This turns out to be a surprisingly nuanced issue: In some industries, businesses are ranking for local terms without a location-specific page, and in others local pages are absolutely essential. I’ve worked with clients across several industries on why these sorts of problems exist, and how to tackle them. How should you figure out whether you need these pages, how can you scale them and incorporate them in your site architecture, and how many should you have for what location types?


11:45 am–12:05 pm

SEO without Traffic:
Community speaker: Hannah Thorpe

Answer boxes, voice search, and a reduction in the number of results displayed sometimes all result in users spending more time in the SERPs and less on our websites. But does that mean we should stop investing in SEO?

This talk will cover what metrics we should now care about, and how strategies need to change, covering everything from measuring more than just traffic and rankings to expanding your keyword research beyond just keyword volumes.


12:05–12:25 pm

Tools Change, People Don’t:
Empathy-Driven Online Marketing
Community speaker: Ashley Greene

When everyone else zags, the winners zig. As winners, while your 101+ competitors are trying to automate ’til the cows come home and split test their way to greatness‚ you’re zigging. Whether you’re B2B or B2C, you’re marketing to humans. Real people. Homo sapiens. But where is the human element in the game plan? Quite simply, it has gone missing, which provides a window of opportunity for the smartest marketers.

In this talk, Ashley will provide a framework of simple user interview and survey techniques to build customer empathy and your “voice of customer” playbook. Using real examples from companies like Slack, Pinterest, Intercom, and Airbnb, this talk will help you uncover your customers’ biggest problems and pain points; know what, when, and how your customers research (and Google!) a need you solve; and find new sources of information and influencers so you can unearth distribution channels and partnerships.


12:25–1:55 pm

Lunch


2:00–2:30 pm

You Don’t Know SEO
Michael King

Or maybe, “SEO you don’t know you don’t know.” We’ve all heard people throw jargon around in an effort to sound smart when they clearly don’t know what it means, and our industry of SEO is no exception. There are aspects of search that are acknowledged as important, but seldom actually understood. Michael will save us from awkward moments, taking complex topics like the esoteric components of information retrieval and log-file analysis, pairing them with a detailed understanding of technical implementation of common SEO recommendations, and transforming them into tools and insights we wish we’d never neglected.


2:30–3:00 pm

What All Marketers Can Do about Site Speed
Emily Grossman

At this point, we should all have some idea of how important site speed is to our performance in search. The recently announced “speed update” underscored that fact yet again. It isn’t always easy for marketers to know where to start improving their site’s speed, though, and a lot of folks mistakenly believe that site speed should only be a developer’s problem. Emily will clear that up with an actionable tour of just how much impact our own work can have on getting our sites to load quickly enough for today’s standards.


3:00–3:30 pm

PM Break


3:40–4:10 pm

Focused Reporting: Fewer Reports that Do More
Dana DiTomaso

With an ever-increasing slate of options in tools like Google Tag Manager and Google Data Studio, marketers of all stripes are falling prey to the habit of “I’ll collect this data because maybe I’ll need it eventually,” when in reality it’s creating a lot of noise for zero signal.

We’re still approaching our metrics from the organization’s perspective, and not from the customer’s perspective. Why, for example, are we not reporting on (or even thinking about, really) how quickly a customer can do what they need to do? Why are we still fixated on pageviews? In this talk, Dana will focus our attention on what really matters.


4:10–4:50 pm

Why Nine out of Ten Marketing Launches Suck
(And How to Be the One that Doesn’t)
Rand Fishkin

More than ever before, marketers are launching things — content, tools, resources, products — and being held responsible for how/whether they resonate with customers and earn the amplification required to perform. But this is hard. Really, really hard. Most of the projects that launch, fail. What separates the wheat from the chaff isn’t just the quality of what’s built, but the process behind it. In this presentation, Rand will present examples of dismal failures and skyrocketing successes, and dive into what separates the two. You’ll learn how anyone can make a launch perform better, and benefit from the power of being “new.”


7:00–11:30 pm

MozCon Bash

Join us at Garage Billiards to wrap up the conference with an evening of networking, billiards, bowling, and karaoke with MozCon friends new and old. Don’t forget to bring your MozCon badge and US ID or passport.



Grab your ticket today!

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Win a Ticket + Lodging to MozCon 2018!

Posted by ErinMcCaul

Have you been wanting to come to MozCon but just can’t swing the budget? Want to take a selfie with Roger, meet like-minded friends at our afterparties, and learn from leading industry experts? I’m thrilled to announce that you can do it all by winning a free ticket to join us at MozCon this July!

Those front-row seats look awfully cushy.

I’m one of the behind-the-scenes house elves who helps make MozCon happen, and I’m here to tell you everything you need to know about entering to win!

To enter, just submit a unique piece of content telling us why we should send you to MozCon by Sunday May 6th at 5pm PDT. Make sure your entry is both original and creative — the Moz staff will review all submissions and vote on the winner! If you’re chosen, we’ll pick up the tab for your registration and accommodations at the Grand Hyatt. You’ll also have a reserved VIP seat in our front row, and an invite to mix and mingle at our pre-event MozCon speakers’ dinner!

Without further ado, here’s the scoop:

Step 1: Create!

Create a unique, compelling piece of content telling us why you want to come to MozCon. Past ideas have included:

  • Drawings
  • Videos (must be one minute or less)
  • Blog posts
  • Original songs
  • Books
  • Slide decks
  • Anything else you can cook up!

Don’t feel limited by these examples. Is this the year we’ll see a Lego Roger stop-motion film, a MozCon-inspired show tune, or Roger-themed sugar cookies? The sky’s the limit, my friends! (But think hard about trying your hand at those cookies.)

Step 2: Submit!

Once you’re ready to throw your hat in the game, tweet us a link @Moz and use the hashtag #MozConVIP by Sunday May 6th at 5pm PDT. Make sure to follow the instructions, and include your name and email address somewhere easily visible within your content. To keep things fair, there will be no exceptions to the rules. We need to be able to contact you if you’re our lucky winner!

Let’s recap:

  • The submission deadline is Sunday May 6th at 5pm PDT.
  • Mozzers will vote on all the entries based on the creativity and uniqueness of the content
  • We’ll announce the winning entry from @Moz via Twitter on Friday, May 11. You must be able to attend MozCon, July 9–11 2018, in Seattle. Prizes are non-transferable.
  • All submissions must adhere to the MozCon Code of Conduct
  • Content is void where prohibited by law.
  • The value of the prize will be reported for tax purposes as required by law; the winner will receive an IRS form 1099 at the end of the calendar year and a copy of such form will be filed with the IRS. The winner is solely responsible for reporting and paying any and all applicable taxes related to the prizes and paying any expenses associated with any prize which are not specifically provided for in the official rules.

Our lucky winner will receive:

  • A free ticket to MozCon 2018, including optional VIP front-row seating and an invitation to our speakers’ dinner (valued at $ 1,500+)
  • Accommodations with a suite upgrade at the Grand Hyatt from July 8–12, 2018 (valued at $ 1,300+)

Alright, that’s wrap. I can’t wait to see what you folks come up with! Happy creating!

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!


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Want to Speak at MozCon 2018? Here’s Your Chance – Pitch to Be a Community Speaker!

Posted by Danielle_Launders

MozCon 2018 is nearing and it’s almost time to brush off that microphone. If speaking at MozCon is your dream, then we have the opportunity of a lifetime for you! Pitch us your topic and you may be selected to join us as one of our six community speakers.

What is a community speaker, you ask? MozCon sessions are by invite only, meaning we reach out to select speakers for the majority of our talks. But every year we reserve six 15-minute community speaking slots, where we invite anyone in the SEO community to pitch to present at MozCon. These sessions are both an attendee favorite and a fabulous opportunity to break into the speaking circuit.

Katie Cunningham, one of last year’s community speakers, on stage at MozCon 2017

Interested in pitching your own idea? Read on for everything you need to know:

The details

  • Fill out the community speaker submission form
  • Only one submission per person — make sure to choose the one you’re most passionate about!
  • Pitches must be related to online marketing and for a topic that can be covered in 15 minutes
  • Submissions close on Sunday, April 22nd at 5pm PDT
  • All decisions are final
  • All speakers must adhere to the MozCon Code of Conduct
  • You’ll be required to present in Seattle at MozCon

Ready to pitch your idea?

If you submit a pitch, you’ll hear back from us regardless of your acceptance status.

What you’ll get as a community speaker:

  • 15 minutes on the MozCon stage for a keynote-style presentation, followed by 5 minutes of Q&A
  • A free ticket to MozCon (we can issue a refund or transfer if you have already purchased yours)
  • Four nights of lodging covered by Moz at our partner hotel
  • Reimbursement for your travel — up to $ 500 for domestic and $ 750 for international travel
  • An additional free MozCon ticket for you to give away, plus a code for $ 300 off of one ticket
  • An invitation for you and your significant other to join us for the pre-event speakers dinner

The selection process:

We have an internal committee of Mozzers that review every pitch. In the first phase we review only the topics to ensure that they’re a good fit for our audience. After this first phase, we look at the entirety of the pitch to help us get a comprehensive idea of what to expect from your talk on the MozCon stage.

Want some advice for perfecting your pitch?

  • Keep your pitch focused to online marketing. The more actionable the pitch, the better.
  • Be detailed! We want to know the actual tactics our audience will be learning about. Remember, we receive a ton of pitches, so the more you can explain, the better!
  • Review the topics already being presented — we’re looking for something new to add to the stage.
  • Keep the pitch to under 1200 characters. We’re strict with the word limits — even the best pitches will be disqualified if they don’t abide by the rules.
  • No pitches will be evaluated in advance, so please don’t ask :)
  • Using social media to lobby your pitch won’t help. Instead, put your time and energy into the actual pitch itself!
  • Linking to a previous example of a slide deck or presentation isn’t required, but it does help the committee a ton.

You’ve got this!

This could be you.

If your pitch is selected, the MozCon team will help you along the way. Whether this is your first time on stage or your twentieth, we want this to be your best talk to date. We’re here to answer questions that may come up and to work with you to deliver something you’re truly proud of. Here are just a handful of ways that we’re here to help:

  • Topic refinement
  • Helping with your session title and description
  • Reviewing any session outlines and drafts
  • Providing plenty of tips around best practices — specifically with the MozCon stage in mind
  • Comprehensive show guide
  • Being available to listen to you practice your talk
  • Reviewing your final deck
  • A full stage tour on Sunday to meet our A/V crew, see your presentation on the big screens, and get a feel for the show
  • An amazing 15-person A/V team

Make your pitch to speak at MozCon!

We can’t wait to see what y’all come up with. Best of luck!

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!


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The Pro Marketer’s Product Launch Checklist for 2018 – Whiteboard Friday

Posted by randfish

What goes into a truly exceptional product launch? To give your new product a feature the best chance at success, it’s important to wrangle all the many moving pieces involved in pulling off a seamless marketing launch. From listing audience members and influencers to having the right success metrics to having a rollback plan, Rand shares his best advice in the form of an actionable checklist in this Whiteboard Friday. And make sure to check out the last item — it may be the best one to start with!

The Pro Marketer's Product Launch Checklist 2018

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. This week we are chatting about crafting a professional marketer’s product launch checklist for 2018.

So many of you are undoubtedly in the business of doing things around SEO and around web marketing, around content marketing, around social media marketing in service of a product that you are launching or a feature that you are launching or multiple products. I think it pays for us to examine what goes into a very successful product launch.

Of course, I’ve been a part of many of these at Moz, as part of many of the startups and other companies that I advise, and there are some shared characteristics, particularly from the marketing perspective. I won’t focus on the product and engineering perspectives. We’ll talk about marketing product launches today.

☑ A defined audience, accompanied by a list of 10–100 real, individual people in the target group

So to start with, very first, top of our list, a defined audience. That can be a demographic or a psychographic set of characteristics that define your audience or a topic, a niche, a job title or job function type of characteristics that comprise the profile of who’s in your group. That should be accompanied by a list of 10 to 100 real people.

I know that many marketers out there love using personas, and I think it’s fine to use personas to help define this audience. But I’m going to urge you strongly to have that real list. Those could be:

  • Customers that you know you’re targeting,
  • People who have bought from you in the past and you’re hoping will buy again,
  • People who maybe you’ve lost and are hoping to recapture, maybe they use a competitor’s product today or they’re notable in some way.

As long as they fit your characteristics, I want you to have that list of those real people.

The problem with personas is you can’t talk to them. You can’t ask them real questions, or you can, but only in your own mind and your imagination fills in the details. These are real people that you can talk to, email, ask questions, show the product to, show the launch plan to and get real feedback. They should have shared characteristics. They should have an affinity for the product that you’re building or launching, hopefully, and they should share the problem.

Whatever the problem, almost every product, in fact, hopefully every product is actually trying to solve a problem better than the thing that came before it or the many things that came before it. Your audience should share whatever that problem is that you’re trying to solve.

☑ List of 25–500 influential people in the space, + contact info and an outreach plan

Okay. We’ll give this a nice check mark. Next, list of influential people in the space. That could be 25 to even hundreds or thousands of people potentially, plus their contact information and an outreach plan. That outreach plan should include why each target is going to care about the problem, about the solution, and why they’re going to share. Why will they amplify?

This is in answer to the question: Who will help amplify this and why? If you don’t have a great answer to that, your product launch will almost certainly fall flat from a marketing perspective. If you can build a successful one of these, that list, especially if before you even launch, you know that 20 of these 500 people have said, “Yes, I’m going to amplify. Here’s why I care about this. I can’t wait until you give me permission to share it or release this thing or send me the version of it.” That’s an awesome, awesome step.

☑ List of influential publications and media that influencers and target audience members consume

Next, similarly, just like we have a list of influential people, we want a list of influential publications and media that many influencers and many of your target audience members read, watch, subscribe to, listen to, follow, etc. So it’s basically these two groups should be paying attention to the media, to the publications that we’re trying to list out here. Essentially, that could be events that these people go to. It could be podcasts they listen to. It could be shows they watch, blogs or email newsletters they subscribe to. It could be traditional media, magazines, radio, YouTube channel. Whatever those publications are, all of them are the ones we’re trying to build a list of here.

That is going to be part of our outreach target. We might have these influential people, and some of these could overlap. Some of these influential people may work for or at these influential publications and that’s fine. I just worry that too much influencer marketing is focused on individuals and not on publications when, in fact, both are critical to a product launch success.

☑ Metrics for success

Metrics, yes, marketers need metrics for success. Those should be in three buckets — exposure and branding, which include things like press and mentions and social engagement, maybe a survey comparison of before and after. We ran an anonymous survey to a group of our target audience before and after and we measured brand awareness differential. Traffic, so links, rankings, visits, time on site, etc., and conversions. That could be measured through last touch or through preferably full-funnel attribution.

☑ Promotional schedule with work items by team member and rollback plan

A promotion schedule. So this means we actually know what we’re doing and in what order as the launch rolls out. That could be before launch we’re doing a bunch of things around private beta or around sharing with some of these influential people and publications. Or we haven’t defined the audience yet. We need to do that. We have that schedule and work items by each team member, and we’re going to need a rollback plan. So if at any point along the way, the person who owns the product process says, “This is not good enough,” or, “We have a fundamental error,” or, “The flamethrower we’re building shoots ice instead of fire,” we should probably either rename and rebrand it or roll it back. We have that structure set up.

☑ FAQ from the beta/test period, from both potential customers and influencers

Next, frequently asked questions. This is where a beta or test period and test users come in super handy, because they will have asked us a bunch of questions. They’ll have asked as they’re playing with or observing or using the product. We should be able to take all of those questions from both potential customers and from influencers, and we should have those answers set up for our customer service and help teams and for people who are interfacing with the press and with influencers in case they reach out.

In an ideal world, we would also publish these online. We would have a place where we could reference them. They’re already published. This is particularly handy when press and influencers cover a launch and they link to a, “Oh, here’s how the ice thrower,” I’m assuming, “that we’re building is meant to work, and here’s at what temperatures it’s safe to operate,” etc.

☑ Media assets & content for press/influencer use

Next up, media assets and content for those press and publications and influencer use. For example:

  • Videos of people using the product and playing with it
  • Screencasts, screenshots if it’s a digital or software product
  • Photos
  • Demo-able versions if you want to give people login access to something special
  • Guidelines for press usage and citations, as well as things like logo and style guide

All of those types of things. Trust me, if your product launch goes well, people will ask you for this, or they will just use things that they steal from your site. You would much prefer to be able to control these assets and to control where the links and citations point, especially from an SEO perspective.

☑ Paid promotion triggers, metrics to watch, and KPIs

Next up, penultimate on our checklist, paid promotion triggers. So most of the time, when you’re doing a product launch, there will also be some component that is non-organic, i.e., paid such as paid content. It could be pay-per-click ads. It could be Facebook advertising. It could be web advertising. It could be retargeting and remarketing. It could be broadcast advertising. All of those kinds of things.

You will want with each of those triggers, triggers that essentially say, “Okay, we’ve reached the point where we are now ready. We executed along our schedule, so we are now ready to turn on the paid promotion, and channel X is going to be the start of that, then channel Y and then channel Z.”

Then we should have KPIs, key performance indicators, that tell us whether we’re going to grow or shrink that spend, something like this. So we know, hey, the product launch is going this well, so we’re going to keep our current level investment. But if we tick up over here, we’re going to invest more. If we get to here, we’re going to max out our spend. We know that our maximum spend is X. Versus it goes the other way and over here, we’re going to cut. We’re going to cut all spend if we fall below metric Z.

☑ A great set of answers and 100% alignment on the following statement:

Last but not least on our checklist, this should exist even prior to a product design process. In fact, if you’re doing this at the end of a product launch checklist, the rest of this is not going to go so well. But if you start product design with this in mind and then maintain it all the way through launch, through messaging, through all the marketing that you do, you’re going to be in good shape. That is a great set of answers and 100% alignment, meaning everyone on the team, who’s working on this, agrees that this is how we’re going to position this on this statement.

Before the product we’re launching existed, our target audience, the group of people up here, was underserved in these ways or by previous solutions or because of these problems. But now, thanks to the thing that we’ve done, the thing that we’ve created and what is extraordinary about this product, these problems or this problem is solved.

If you design in this fashion and then you roll out in this fashion, you get this wonderful alignment and connection between how you’re branding and marketing the product and how the product was conceived and built. The problem and its solution become clear throughout. That tends to do very, very well for product building and product launching.

All right, everyone, if you have additions to this checklist, I hope you leave them in the comments below. We’ll see you again next week for another edition of Whiteboard Friday. Take care.

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The Guide to Local Sponsorship Marketing – The 2018 Edition

Posted by Claudia0428

For most Moz readers, local marketing means content, reviews, AdWords, local listings, and of course citations. If you’re a larger brand, you might be doing outdoor, radio, print, and television advertising as well. Today we’re here to humbly submit that local sponsorships remain the most-overlooked and opportunity-rich channel, and they build real local connections for both large brands and small business alike.

This article is the second edition of the ZipSprout team’s guide to local sponsorships. We wrote the first edition in 2016 after a few months of securing local sponsorship campaigns for a handful of clients. Since then, we’ve tripled our client roster and we’ve worked with more than 8,000 local organizations, donating nearly $ 1,000,000 in local sponsorships to 1,300+ opportunities. Since then we’ve also learned how to build campaigns for local presence.

So we knew the guide was due for a reboot.

One of our most significant learnings of the past two years is the understanding of local sponsorships as a channel in their own right. They can be directed toward local SEO or local marketing campaigns, but sponsorships are their own breed of local connection — and just like content campaigns, local PR campaigns, or review management, local sponsorships have their own set of conventions and best practices.

This article is meant for anyone with an eye toward local sponsorships as a marketing channel. Agencies and enterprise organizations may find it particularly helpful, but we’re big believers in encouraging smaller local businesses to engage in sponsorships too. Get out there and meet your neighbors!


The what & why of local sponsorships

Local events, nonprofits, and associations constitute a disjointed but very real network of opportunities. Unlike other channels, local sponsorships aren’t accessible from a single platform, but we’ve found that many sponsorships share similarities. This makes it possible to develop processes that work for campaigns in any metro area.

Local sponsorships are also a unique channel in that the benefits can range from the digital to the analog: from local links to a booth, from social posts to signage on a soccer field. The common thread is joining the community by partnering with local organizations, but the benefits themselves vary widely.

We’ve identified and track 24 unique benefits of sponsorships related to local marketing:

  1. Ad (full or partial)
  2. Advertising on event app
  3. Blog post featuring sponsor
  4. Booth, tent, or table at event
  5. Event named for sponsor
  6. Guest post on organization blog
  7. Inclusion in press release
  8. Link in email newsletter
  9. Link on website
  10. Logo on event t-shirt or other swag
  11. Logo on signage
  12. Logo or name on website
  13. Media spots (television/radio/newspaper)
  14. Mention in email newsletter
  15. Mention in publicity materials, such as programs & other printed materials
  16. Networking opportunity
  17. Physical thing (building, etc.) named for sponsor
  18. Social media mention
  19. Speaking opportunity at event
  20. Sponsor & sponsor’s employees receive discounts on services/products/events
  21. Sponsor can donate merchandise for goodie bags
  22. Sponsored post (on blog or online magazine)
  23. Tickets to event
  24. Verbal recognition

There are probably more, but in our experience most benefits fall into these core categories. That said, these benefits aren’t necessarily for everyone…

Who shouldn’t do local sponsorships?

1. Don’t do local sponsorships if you need fast turnaround.

Campaigns can take 1–3 months from launch until fulfillment. If you’re in a hurry to see a return, just increase your search ad budget.

2. Don’t do local sponsorships if you’re not okay with the branding component.

Local link building can certainly be measured, as can coupon usage, email addresses gathered for a drawing, etc… But measuring local brand lift still isn’t a perfect art form. Leave pure attribution to digital ads.

3. Don’t do local sponsorships with a “one size fits all” expectation.

The great thing about local events and opportunities is their diversity. While some components can be scaled, others require high touch outreach, more similar to a PR campaign.

Considerations for agencies vs brands in local sponsorship campaigns

Agencies, especially if they’re creating sponsorship campaigns for multiple clients, can cast a wide net and select from the best opportunities that return. Even if a potential partnership isn’t a good fit for a current client, they may work for a client down the road. Brands, on the other hand, need to be a little more goal and mission-focused during prospecting and outreach. If they’re reaching out to organizations that are clearly a bad fit, they’re wasting everyone’s time.

Brands also need to be more careful because they have a consumer-facing image to protect. As with any outreach campaign, there are dos and don’ts and best practices that all should follow (DO be respectful; DON’T over-email), but brands especially have more to lose from an outreach faux pas.


Our process

Outreach

Once we’ve identified local organizations in a given metro area, we recommend reaching out with an email to introduce ourselves and learn more about sponsorship opportunities. In two years, the ZipSprout team has A/B tested 100 different email templates.

With these initial emails, we’re trying to inform without confusing or scaring away potential new partners. Some templates have resulted in local organizations thinking we’re asking them for sponsorship money or that we want to charge them for a service. Oops! A/B tests have helped to find the best wording for clarity and, in turn, response rate.

Here are some of our learnings:

1. Mentioning location matters.

We reached out to almost 1,000 Chicago organizations in the spring of 2017. When we mentioned Chicago in the email, the response rate increased by 20%.

2. Emails sent to organizations who already had sponsorship info on their websites were most successful if the email acknowledged the onsite sponsorship info and asked for confirmation.

These are also our most successful outreach attempts, likely because these organizations are actively looking for sponsors (as signified by having sponsorship info on their site). Further, by demonstrating that we’ve been on their site, we’re signaling a higher level of intent.

3. Whether or not we included an outreacher phone number in email signatures had no effect on response rate.

If anything, response rates were higher for emails with no phone number in signature, at 41% compared with 40.2%.

4. Shorter is better when it comes to outreach emails.

Consider the following two emails:

EMAIL A


Hi [NAME],

I sent an email last week, but in case you missed it, I figured I’d follow up. :)

I work to help corporate clients find local sponsorships. We’re an agency that helps our business clients identify and sponsor local organizations like [ORG NAME]. We’re paid by businesses who are looking for local sponsorships.

Often, local organizations are overlooked, so my company, ZipSprout, works for businesses who want to sponsor locally, but aren’t sure who to partner with. To that end, I’d love to learn more about [ORG NAME] and see what sponsorship opportunities you have available. Is there a PDF or list of cost and benefits you can share over email or a phone call?


Thanks,

___

EMAIL B

Hi [NAME],

I sent an email last week, but in case you missed it, I figured I’d follow up. :)

I’d love to learn more about [ORG NAME] and see what sponsorships you have available. Is there a PDF or list of cost and benefits you can share over email or a phone call?


Thanks,

___

In an 800-email test, Email B performed 30% better than Email A.

Matchmaking: How can I choose a sponsorship opportunity that fits my brand?

There are many ways to evaluate potential sponsorships.

These are the questions that help us match organizations with clients:

  • Who is your brand targeting (women, senior citizens, family-friendly, dog owners, new parents)?
  • Do you want to tie your brand with a particular cause (eco-friendly, professional associations, awareness foundations, advocacy groups)?
  • Is your campaign based on location? Are you launching your brand in a particular city? A particular zip code?
  • What is your total budget and per-sponsorship range? A top max price or a price range is a useful parameter — and perhaps the most important.

Once the campaign goals are determined, we filter through opportunities based partially on their online presence. We look at Domain Authority, location, website aesthetics, and other sponsors (competitors and non-competitors) in addition to Reach Score (details below).

Further, we review backlinks, organic traffic, and referring domains. We make sure that this nonprofit partnership is not spammy or funky from an SEO perspective and that is a frequently visited website. A small organization may not have all the juicy digital metrics, but by gauging event attendance or measuring organic traffic we can further identify solid prospects that could have been missed otherwise.

We also look at social media presence; event attendance, event dates and how responsive these organizations or event organizers are. Responsiveness, we have learned, is a CRITICAL variable. It can be the determining point of your link going live in 48 hours or less, as opposed to 6+ months from payment.

Reach Score

From a numbers perspective, Domain Authority is a good way to appreciate the value of a website, but it doesn’t tell the whole story when it comes to local marketing. To help fill in the gaps we created Reach Score, which combines virtual measures (like Domain Authority) with social measures (friends/followers) and physical measures (event attendance). The score ranks entities based on their metro area, so we’re not comparing the reach of an organization in Louisville, KY to one in NYC.

As of March 2018, we have about 8,000 organizations with valid Reach Scores across four metro areas — Raleigh/Durham, Boston, Houston, and Chicago. The average Reach Score is 37 out of 100. Of the 34 types of organizations that we track, the most common is Event Venue/Company (average Reach Score of 38), followed by Advocacy Groups (43) and Sports Teams/Clubs/Leagues (22). The types of organizations with the highest Reach Scores are Local Government (64), Museums (63), and Parks and Recreation (55).

Thanks to Reach Score, we’ve found differences between organizations from city to city as well. In Raleigh-Durham, the entities with the highest reach tend to be government-related organizations, such as Chambers of Commerce and Parks & Rec Departments.

In Boston, the highest reach tends to fall to arts organizations, such as music ensembles, as well as professional associations. This score serves as a good reminder that each metro area has a unique community of local organizations. (Read more about our Reach Score findings here.)

Fulfillment

Our campaigns used to take several months to complete, from contract to final sponsorship. Now our average fulfillment rate is 18.7 days, regardless of our project size! Staying (politely) on top of the communication with the nonprofit organizations was the main driver for this improvement.

We find further that the first 48 hours from sending a notification of sponsorship on behalf of your brand are crucial to speedy campaigns. Be ready to award the sponsorship funds in a timely manner and follow up with a phone call or an email, checking in to see if these funds have been received.

It’s okay to ask when can you expect the sponsorship digital benefits to go live and how to streamline the process for any other deliverables needed to complete the sponsorship.

Applying these simple best practices, our team has been able to run a campaign in a week or less.

Two important concepts to remember about the sponsorship channel from the fulfillment perspective:

  1. It’s difficult to fulfill. If your city project involves any more than two or three sponsorships, you’re in for multiple hours of follow ups, reminders, phone calls, etc. There is the desire from most local organizations to honor their sponsors and keep them happy. That said, we’ve learned that keeping the momentum going serves as an important reminder for the nonprofit. This can involve phone call reminders and emails for links to go live and other benefits to come through. Again, be polite and respectful.
  2. It’s SO worth all the effort though! It shows that your brand cares. A sponsorship campaign is a fantastic way to get in front of your target audience in areas that have a special meaning at a personal level. And not in a broad general scope, but locally. Locally sponsoring a beach cleanup in Santa Monica gives you the opportunity to impact a highly localized audience with a very particular cause in mind that would ultimately affect their everyday life, as opposed to partnering with a huge foundation advocating for clean oceans.

Enhancing a local campaign

Some prefer to use local sponsorships as a link building effort, but there are ways — and ample benefit — to going far beyond the link.

Local event attendance

So, so many local sponsorship campaigns come with the opportunity for event attendance. We currently have 11,345 opportunities in our database (62.2% of our total inventory) that feature events: 5Ks, galas, performances, parades, and even a rubber ducky derby or two! If you’re able to send local team members, find opportunities that match your target audience and test it out — and bring your camera so your social and brand team will have material for publication. If local team members aren’t an option, consider working with a notable and ambitious startup such as Field Day, which can send locals out on behalf of your brand. We’ve spoken with them on several occasions and found them adaptable and wonderful to work with.

Coupons/invitations

One client, FunBrands, used local sponsorships as a way to reach out to locals ahead of stores’ grand re-openings (read the full case study here).

For another client, we created unique coupons for each local organization, using print and social media posts for distribution.

An example coupon — use codes to track attribution back to an event.


Conclusion: Local sponsorships are a channel

Sponsorships are an actionable strategy that contribute to your local rankings, while providing unprecedented opportunities for community engagement and neighborly branding. We hope that this updated guide will provide a strong operational overview along with realistic expectations — and even inspirations — for a local sponsorship campaign in your target cities.

Last but not least: As with all outreach campaigns, please remember to be human. Keep in mind that local engagements are the living extension of your brand in the real world. And if somehow this article wasn’t enough, we just finished up The Local Sponsorship Playbook. Every purchase comes with a 30-minute consultation with the author. We hope everyone chooses to get out, get local, and join the community in the channel that truly benefits everyone.

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